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Thread: Rankings only dropped in maps & 3-pack, can't find the culprit.

  1. #11
    Digitaldar is offline Member
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    Re: Rankings only dropped in maps & 3-pack, can't find the culprit.

    If the above resources fail, and you think this might be link related, go to Marie Haynes. She is on this form but can also be reached at her name.com

    I believe she usually has a 6 week backlog...
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  2. #12
    adamnldt is offline Member
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    Re: Rankings only dropped in maps & 3-pack, can't find the culprit.

    Thanks Joy. That's a great observation. Our primary category is set to bed and breakfast BUT we are also using hotel as a category. I've wanted to remove this for a while but have received some push back. I'm okay with "boutique hotel" as we have 11 rooms and we're bigger than a typical bed and breakfast, but when people want a hotel they're thinking a best western, hyatt, etc. etc. in my opinion.

    In my research it seems that unless there aren't enough hotels in an area or enough b&bs Google draws a clear line between the two. As we're very clearly more of a b&b than a hotel, I've wondered if Google may have tightened the screws and thrown us into category purgatory by not clearly stating if we're one or the other. Any further input is greatly appreciated.

  3. #13
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    JoyHawkins is offline Top Contributor & Featured Author
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    Re: Rankings only dropped in maps & 3-pack, can't find the culprit.

    Google is looking into it for me. Hopefully I'll hear back soon and will post back on the thread when I do.

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    adamnldt (09-14-2017)

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    JoyHawkins is offline Top Contributor & Featured Author
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    Re: Rankings only dropped in maps & 3-pack, can't find the culprit.

    So we've been going back and forth on this quite a bit and it looks like the listings they have a star rating for are showing the star rating and then the ones that they don't have one for are showing B&B.

    That's their explanation but can you remove the hotel category from your listing? I really want to see what that does and if it changes anything. It sounds like a mismatch since there is a definite difference between a hotel and a B&B.

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    Linda Buquet (09-18-2017)

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    adamnldt is offline Member
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    Re: Rankings only dropped in maps & 3-pack, can't find the culprit.

    Quote Originally Posted by JoyHawkins View Post
    So we've been going back and forth on this quite a bit and it looks like the listings they have a star rating for are showing the star rating and then the ones that they don't have one for are showing B&B.

    That's their explanation but can you remove the hotel category from your listing? I really want to see what that does and if it changes anything. It sounds like a mismatch since there is a definite difference between a hotel and a B&B.
    I'm not quite sure I understand the first sentence - can you explain that a bit more? I'm not sure if there's a typo or I'm just reading it wrong.

    I will see what I can do about getting the category changed - that's a battle I have to fight unfortunately.

  8. #16
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    Re: Rankings only dropped in maps & 3-pack, can't find the culprit.

    Sorry. The way I worded it was a bit confusing.

    The star ratings you see beside hotels on Google Maps (where it says 3-star hotel) are not something Google comes up with on their own. They come from 3rd parties.

    So if the 3rd party sources don't have a listing or rating for a particular B&B, you'll see the B&B label on Google Maps. If they do have a rating, it shows the rating.

    Google assigns these ratings based on the standard hotel rating system. Generally the stars match the site that is used for your booking link or what's on Priceline.

    So it appears you can't get the "bed & breakfast" label if you have a hotel rating.

    Since that's not something you can control, I would test removing the hotel category. It's not like it's a permanent change - you can easily add it back in a few days if you see no impact.
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  9. #17
    adamnldt is offline Member
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    Re: Rankings only dropped in maps & 3-pack, can't find the culprit.

    Thanks for clarifying, Joy. I really appreciate your help!
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