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    Google SAB Update: Service Area Now Displaying in Knowledge Panel

    I don’t search on service area businesses very often. But doing client work today I did and I noticed that for the first time that service areas are prominently displayed in the local branded knowledge panel. I have no idea when this was implemented but it indicates that Google has increasing trust in the data […]Related posts:
    1. Google Adds “Are you the Business Owner?” Link to the Brand Knowledge Panel
    2. Distinguishing the Local Carousel from the Knowledge Graph Carousel
    3. Google Maps API Terms of Service Update




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  2. #2
    Linda Buquet's Avatar
    Linda Buquet is offline Community Leader - Google Local Specialist
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    Re: Google SAB Update: Service Area Now Displaying in Knowledge Panel

    And related my post from this morning.

    New Google SAB Update + Don't Make this Frightful Mistake!
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    Margaret Ornsby's Avatar
    Margaret Ornsby is offline Top Contributor - Local Search Pro
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    Re: Google SAB Update: Service Area Now Displaying in Knowledge Panel

    I thought at first I was imagining things when I saw that yesterday or the day before. Then thought maybe I was just slow on the uptake... Glad to know I don't need new glasses!

  4. #4
    raylaminac is offline Member
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    Re: Google SAB Update: Service Area Now Displaying in Knowledge Panel

    Is this something you have to setup? A while back we were customizing our map with service area but did not see much of a benefit from it. Is this something that Google will either pull based on your reviews, do you have to mention the service area, or is it something that we have to manually create and submit ?
    Ray Laminack IV
    Jr. SEO Analyst

  5. #5
    Linda Buquet's Avatar
    Linda Buquet is offline Community Leader - Google Local Specialist
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    Re: Google SAB Update: Service Area Now Displaying in Knowledge Panel

    Hi Ray, thanks for posting.

    You've never set up a service area or seen the settings? It is set up right inside the Places dashboard. Where and how to set up depends on which dashboard the listing has.

    Here are instructions for both.

    Service Areas for users using the new Places Dashboard is explained at
    https://support.google.com/business/..._topic=2794267

    Service Areas for users using the old Places Dashboard is explained at
    https://support.google.com/places/an..._topic=1656883

    NOTE: If you were unaware of service area settings then I'm afraid you may be unaware of this too...

    It's a major violation for addresses to show for service area businesses that ONLY go out to customers and don't have a full-time staffed walk in commercial office. So plumbers for instance and especially if it's a home office. For a long time Google was totally deleting listings that did not comply and showed address. The setting for hiding address is right in the service area settings mentioned above.
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    LocalSearchForumLinda Buquet .:. Google Local Specialist

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