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Thread: Knowledge Panel Not Showing Hours

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    sarmcl is offline Member
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    Knowledge Panel Not Showing Hours

    Hi everyone

    We have a handful of bank locations that are not showing hours of operation in the Knowledge Panel on Google Search

    1) Yes we have the hours in Google My Business dashboard
    2) THese locations were verified locations for a long time then we added the hours when we took the account on
    3) The client launched a new website around the same time with NO location pages

    Is it possible that when we added the hours to the verified pages, that Google was unable to verify them against the new site?

    Thanks in advance
    BT

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    Eric Rohrback's Avatar
    Eric Rohrback is offline Global Moderator
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    Re: Knowledge Panel- Not Showing Hours

    Add relevant local business schema to your site - either through HTML markup or JSON. Then test with Google's structured data testing tool to make sure it was implemented correctly. Finally, submit the site to Google through GSC's fetch tool to force Googlebot to crawl the site again.

    Check back on the branded search in a few days to see if anything has changed. Make sure you are not signed in/subject to personalization with the results.
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    JoyHawkins is offline Top Contributor & Featured Author
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    Re: Knowledge Panel- Not Showing Hours

    Do you see the hours when it comes up in a regular search on Google or are they missing there too?

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    sarmcl is offline Member
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    Re: Knowledge Panel Not Showing Hours

    Not showing at all in Google Search but does show in Maps. However, in search its the Knowledge Panel and Google support said theres basically nothing they can do

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    sarmcl is offline Member
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    Re: Knowledge Panel- Not Showing Hours

    Quote Originally Posted by Eric Rohrback View Post
    Add relevant local business schema to your site - either through HTML markup or JSON. Then test with Google's structured data testing tool to make sure it was implemented correctly. Finally, submit the site to Google through GSC's fetch tool to force Googlebot to crawl the site again.

    Check back on the branded search in a few days to see if anything has changed. Make sure you are not signed in/subject to personalization with the results.

    Thank you for the feedback!

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