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Thread: Bright Local VS Whitespark

  1. #1
    Mike Pedersen is offline Member
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    Bright Local VS Whitespark

    Would love some honest feedback on these two.

    I've been using Bright Local, but not altogether happy with it. Their citation finder/tracker does not seem to be very accurate.

    I would like "ease-of-use'', as well as high level of accuracy.
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  2. #2
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    Dustybones is offline Local News Curator & Local Search Pro
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    Re: Bright Local VS Whitespark

    My personal opinion is to use Whitespark. I'm in the process of cancelling Brightlocal as I continue to see issues with how they display data, both on the citation reports and in ranking audits. I find errors in the reports daily. Also, You will find better support from Whitespark, especially in here as Darren and his trusted sidekicks are active in this forum. Go with your gut instinct on this. Maybe others can pipe in as well.
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  4. #3
    Laustin1878 is offline Local Search Pro++
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    Re: Bright Local VS Whitespark

    Thank you for starting this thread and sharing some feedback. I am also in the research phase of a few tools analyzing one vs the other. Good to see some thoughts about both.
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  5. #4
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    whitespark is offline Top Contributor & Local Search Pro+
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    Re: Bright Local VS Whitespark

    Thanks for the kind words DustyBones.

    Mike, I wouldn't be able to offer an unbiased recommendation of course, but I'll monitor this thread closely and would love to hear any thoughts anyone has about how we can improve any of our products and services.

    Feel free to reach out to me directly at darren@whitespark.ca if you have any questions.


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  6. #5
    Blake Denman's Avatar
    Blake Denman is offline Local Search Pro++
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    Re: Bright Local VS Whitespark

    I have an account with Whitespark and am happy with it. Though I was going to jump over to BrightLocal and test it out (sorry Darren, UX is better at BL, just my opinion).

    I don't think I'm going to be making that change now. I've never had a complaint with WS's tools.

    Darren, have you guys thought about creating a "comprehensive" citation audit tool? It would work just like the local CF, but would allow the user to input different phone numbers, addresses, biz names, etc. Instead of creating one report for each, this would just make doing audits a little more quickly. **wishlist!**
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  7. #6
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    whitespark is offline Top Contributor & Local Search Pro+
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    Re: Bright Local VS Whitespark

    Hey Blake,

    Yeah, we need to do some work on our UI. A new integrated UI is in the works.

    And yeah, we've been working on an audit tool. Coming soon!
    Darren Shaw | Whitespark Founder
    http://www.whitespark.ca | @DarrenShaw_ | Google+

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  9. #7
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    Re: Bright Local VS Whitespark

    I have used them both. Currently I'm with BL, but contemplating switching back. I actually prefer the UX on Whitespark over BL. Call me crazy.

    As for support, Darren would reply to me personally when I had questions which was nice. Come to think of it, I don't think I've ever used BL's support - so I can't comment.

    From a reporting standpoint, BL has been accurate on my end. I also like the 3rd party site mentions tracker on BL. Has Whitespark added something similar?
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  10. #8
    whitespark's Avatar
    whitespark is offline Top Contributor & Local Search Pro+
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    Re: Bright Local VS Whitespark

    By mentions tracker do you mean their ReviewFlow product?


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    Darren Shaw | Whitespark Founder
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  11. #9
    21Development's Avatar
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    Re: Bright Local VS Whitespark

    No, although I do like that service as well. What I'm referring to is under their "Rank Checker" product, you have the option (edit report > advanced settings) to track mentions of your business name in search results where you URL doesn't show. Sort of a barnacle SEO tracker.

    Quote Originally Posted by whitespark View Post
    By mentions tracker do you mean their ReviewFlow product?


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  12. #10
    whitespark's Avatar
    whitespark is offline Top Contributor & Local Search Pro+
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    Re: Bright Local VS Whitespark

    Ah, in our rank tracker you can track multiple URLs. Your yelp page, Facebook page, YouTube URLs, avvo page, etc. we'll tell you where any of those rank for the keywords you're tracking.


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    Darren Shaw | Whitespark Founder
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