Recent content by BenFisher

  1. BenFisher

    Please Welcome our New Sponsor - BrightLocal

    I have used Bright Local for my agency for years. The screenshot feature is very helpful. I do not really use any of the other features.
  2. BenFisher

    Google My Business Suspensions Are Causing Reviews to Vanish

    Or use an extension like the one from GatherUp
  3. BenFisher

    Google My Business Suspensions Are Causing Reviews to Vanish

    Wanted to give you all an update. While I am not sure if the issue with suspensions leading to review going missing is completely fixed. (I can tell you they are working on it). I can tell you that for many of the suspension cases I have been working on the reviews are slowly coming back, and...
  4. BenFisher

    Redressal form ID 2-4776000025852 - no action after 24 days

    Not officially Tim, but you can message me about it. Will need details.
  5. BenFisher

    Service Area Business Suspended

    It would be from your previous attempts. My submission will only come back to me, I will let you know what I hear back.
  6. BenFisher

    Google My Business Suspensions Are Causing Reviews to Vanish

    Thanks @Bryan Bloom I maintain a highly detailed sheet for clients that has all the details I would ever need for a reinstatement (including the CID). Google is too prone to bugs and mistakes like this. I look at it like insurance.
  7. BenFisher

    Service Area Business Suspended

    @Jeffab$5 Thanks for all the information, I submitted you for reinstatement and should hear back in 3-5 days.
  8. BenFisher

    Create a short name & URL for your business

    No, I was more referring to users creating GMB profiles for generic keywords so they can sell GMB profiles. As far as protected business names, there already is a way of reporting a short url in violation.
  9. BenFisher

    Create a short name & URL for your business

    Wrote about it in depth here They will not help much (if at all in ranking) they are pure 301 redirects. Yes, name squatting will occur, they do have some small preventative measure in place for this though.
  10. BenFisher

    Service Area Business Suspended

    If you post about this issue on the support community I can help you. Please include all your business information and case ID, a picture of your business license would help too.
  11. BenFisher

    Google My Business Suspensions Are Causing Reviews to Vanish

    Another thing to add to this, please please please, document your GMB Profile CID. One thing we are seeing is that on reinstatement a new Profile is being created, the only way you will know this is if your CID or Place ID is different. This is happening in conjunction with the lost reviews...
  12. BenFisher

    GMB category named "POI Establishment" - what is that?

    I am seeing this on 90% of GMB profiles. I noticed that even though this is a category update, that in list view there is no indication that an update is awaiting approval. Interestingly, I do not see it on any rehabs? Anyone else seeing it on a rehab (or restricted category) profile? I am...
  13. BenFisher

    Has anyone seen improved rankings from doing GMB posts consistently?

    We do posts consistently for our clients and see a marginal impact from them. The greater the frequency in posts the greater the impact. Also, quality matters. But as Joy stated, doing other activities is more than worth it.
  14. BenFisher

    Search Ranking Reports?

    @whitespark All the way! We used to use Bright Local (Ask Darren about the import function), but the reports are impossible for a client to read. I also love Local Falcon.
  15. BenFisher

    Google Reviews Monitoring

    Yup, I concur... We use GatherUp too.
  16. BenFisher

    GMB Categories Bug: Must Save Twice

    @Phil Rozek There seem to be a few minor bugs occurring in GMB web recently. I have a hunch that a new dashboard layout (hopefully with new features like Q&A) is on the way. #speculation That being said, if you continue to have the same issue, please make a video and share it as an issue on the...
  17. BenFisher

    Suspensions Triggered By Too Many Edits?

    I have in the drug rehab industry very often. Also in personal injury.
  18. BenFisher

    Classic Client Problem - Not Keeping Up with Content

    Jason, you could also look into ghostwriting content for them as well. Then all they have to do is approve it. Either do it yourself or outsource it.
  19. BenFisher

    Huge Change for Service Area Businesses in Google My Business

    From what I understand, that was/is the intent, however, it does not work that way as of today.