Thanks for all the good answers. You're all right on with what I've found.
Google is getting the hours off the linked to business page that represents the retail store, auto service portion of our business and the "out-lot" convenience stores that this hours screen grab is representing. The...
Some days I wonder what goes on at Google. They randomly change a location's hours and publish it. Then, I have to go in and manually correct the hours back. I don't have time to fix Google's constant misinformation. It's a horrible user experience and a complete waste of my time.
Why do they...
Both listings go to the same URL location pages, but neither have overlapping purpose. The retail listings are for the retail stores and the auto service is for car/truck repair and maintenance.
Is the URL the determining factor for separate listings?
Thanks for the suggestion.
Yes, I do mean duplicate in the dash. The service listings already have a store code for each location separate from the retail store code.
Any other thoughts?
Our retail stores have an auto maintenance/repair service attached to the main building. This service business has separate hours, phone number, staff, signage, entrance, etc. I broke these service centers out about 2 years ago due to customers thinking they had the same hours/phone as the...
I verified that my company account/email is the only one connected to the listing.
Our Sioux City, Iowa listing is the one that's marked as open and driving customer traffic to the location. Search "Fleet Farm Sioux City" to view the listing. I've got it in my GMB dashboard but...
I guess it seemed like they were sending them out automatically since I had a one manager return a card before I requested it from Google. I realize anyone can request it.
One of the other locations is telling me the code was sent even though I hadn't requested it.
I don't literally scream at...
We're opening 5 new locations this year--all new construction.
The GMB listing is auto generated and horribly populated.
GMB randomly decides when to send out the postcard w/code. Often this is well before there is any personnel beyond construction workers at the sight. Even though I email the...
The other thing that often gets overlooked is what has taken your place. Just because you dropped doesn't mean you did anything wrong. Maybe your competitors are doing more right. Also, make sure you have Search Console connected and pulling in data. That can provide a lot of insights.
Why do I feel like I'm signing my own death certificate by deleting a duplicate listing in my account? I have two identical listings for one store location and I want to delete one from our account. I'm 6 or 7 steps/screens into the deletion agreement and it's getting worse not better. I being...