Depending on the vertical you'll need to dedicate some time to "spam fighting". Develop a process to 1)Identify competitors who break GMB guidelines 2)Track them in a spreadsheet 3)Report them via the Redressal Form.
Hi @rclark it looks like Helmut Geissler is already helping over at the GMB Forum. I would reply to the thread if he hasn't replied to the last post. It is super busy at GMB Forum and replies can get missed.
I'd still not recommend using a virtual office address even if the address is hidden. Google still knows what address was used to verify the listing so if it ever comes up they could still delete the listing.
Hi @Pete when I search "translation services" with my search location set to your zipcode I see you in the #1 spot.
As the searcher location gets farther away from the businesses location you can see the rankings go down, which is typical. What I am noticing is that a few of the listings...
@Seo Guru Just a side note: if you are testing posts out make sure to add UTM parameters to the posts landing page so you can track performance in Google Analytics. This was you can see which posts lead to a conversion.
Hi @WAHamilton I had the same issue with chat support today. Instead of refreshing I just waited it out and the "chat unavailable" message went away after about 20 mins. I just worked on some other tasks and kept my eye on it so I could jump on it once the message went away.
In regards to the...
Hi @aggiejulie12 If they go to their customers location they would be considered an SAB. If they also see customers at their business address you can leave the address in the GMB dashboard and it will appear on the live listing. Not having it set-up properly can lead to a listing suspension so...
Usually when you see a suspended message and the listing is still live on maps in an unclaimed state it's what's referred to as a soft suspension. A much better situation to be in then having the listing completely removed.
It is possible that a competitor did report the listing to...
Hi Callum, GMB support should be able to move the reviews over if they are clearly left on the wrong listing. Just put a document together with the evidence and send it to Twitter support or post to the GMB forum.
Hi @Brodie Clark I'm seeing an increased number of these sightings over the last month. Google seems to have tweaked it's scraper that pulls information into the KP.
If you hit the "feedback" link in the KP it should give you the option to edit the email address or remove it.
I've been observing conversions coming from DuckDuckGo for several websites over the last few months. I know the search engine is gaining in usage but I am trying to figure out more about why we are seeing this trend.
Does anyone see the same pattern with websites you work on?
Do you use...