"Manage this listing" is typically on listings that are claimed and part of a chain? Is your example a chain business?
"Own this business" is typically for listings that aren't claimed by any account.
Do you manage the listing for the corporate office? Is it verified?
If the listing is unverified it technically falls outside of GMB rules and just becomes a point on the map. And since there is a corporate office category it likely qualifies to be on the map.
I'd run the...
Hi James, yes Google uses citations for SAB's in the same way it does for businesses with a storefront.
When you tell Google or a business directory to "hide" your address it still knows what your address is on the back-end.
A virtual address isn't going to help since they aren't allowed to...
We've had the manage locations option for several months. I can't recall if we had it before or after we upgraded to the agency dashboard.
Can you share a screenshot of what you're referring to when you say it shows your actual location now?
I was talking with a GMB support rep a couple weeks ago and he was talking about how Google was training him on GSuite because they are rolling out video chat support for it. Google is really making a push at positioning GSuite and GMB as a complimentary set of business tools.
Sometimes it's as simple as pointing Google to a streetview image that confirms the business isn't there or that the business name is not what is listed on the GMB listing.
Here's some additional ideas:
Does the business name on the listing match what’s on their sign in Street...
It would be useful to see the specific example. But without seeing that here are some thoughts.
The main thing you can do is make sure the source (is it Wikipedia in this case?) is filled out with as much important information about the business as possible. Especially if they have...
@lindsaykavanagh there is a way to add a name in a second language to your GMB. This particular tip is in The Experts Guide to Local SEO that sponsors this forum. If you haven't already I highly recommend checking it out.
Our sponsors are what keep the lights on here so there are some high...
If it's happening that frequently I doubt it is Google making the change. I have come close to having success reporting "malicious" edits but in the cases I was dealing with it was a more malicious edit such as a category change.
You could report this to Google and if the edits are...
Based on what I can see here's what I would start with:
1. Report spam listings that are outranking you using the Redressal Form. "Fixing" spam listings can lead to an "adjustment" of the local rankings which could work in your favor. Use the Local Falcon to identify all the spam listings.
This one looks challenging. Looking through the results Google clearly thinks this query is intended to surface construction type companies. I'm actually not too familiar with the term as it relates to hair extensions.
Is that what your customers are typically searching to find businesses in...
If the listings are spam in nature then you can report them using this redressal form Business Redressal Complaint Form - Google My Business Help
However if the listings are legit and it's just a matter of Google not understanding the query in this context then that's a different...
That is interesting. The language feature used to pretty straightforward on Google MapMaker (which retired March 2017) but is a bit trickier on Google Maps.
I can't say I have heard of this being used as a spam tactic.
Do you have a live example you can share?