Recent content by Colan Nielsen

  1. Colan Nielsen

    Big Drop in the number of new reviews made by customers

    Hi @Luca What is their review gathering process? (Automated? In person ask?..etc) Has anything changed with the process since the drop in reviews?
  2. Colan Nielsen

    GMB has had my business in pending since June, 2018!

    @Theresa I'd suggest creating a post at the Google My Business forum. Community forum - Google My Business Help
  3. Colan Nielsen

    NEW [New Feature] Black “Ad” Label Appears in 3-Pack on Desktop

    Glenn Gabe tweeted yesterday that he is now seeing the black "Ad" label appearing in 3-pack ads. Glenn said "I feel bad for the local businesses out there. I first thought there were 4 listings in the local pack... Nope, the black ad label just blends right in. Wow." I couldn't agree more it...
  4. Colan Nielsen

    Announcing "Social Poster" from Citation Builder Pro

    We are happy to announce a new feature from Citation Builder Pro called "Social Poster". Now you can instantly re-post a GMB post on social sites like Twitter, Linkedin, Tumblr, Wordpress & blogger. Here is a short video. In the coming week they are adding a few more sites like Facebook...
  5. Colan Nielsen

    Reporting spam

    Hi @Belfastlad the edits are private so there is no way for anyone to know who submitted the edit. The exception I have heard about is if Google gets subpoenaed. Since you are just getting started on your spam fighting journey here is a resource to point you in the right direction - [2019] The...
  6. Colan Nielsen

    How to add a 2nd physical adress?

    Did you confirm that the second location already exists on Google Maps? Can you share the business details?
  7. Colan Nielsen

    Services? Products?

    It doesn't appear so. But I haven't seen a conclusive test, yet.
  8. Colan Nielsen

    How to Claim a Knowledge Panel

    Hey @camarchi01 what Joy meant is she will DM you the tip from the guide.
  9. Colan Nielsen

    Keyword tracking for nearby towns

    It really depends on the goals and what you're tracking but in a general sense sure I would want to. With Brightlocal it tracks things at the root domain level anyways and there are lots of situations where your homepage can rank in other cities.
  10. Colan Nielsen

    Keyword tracking for nearby towns

    Hey Ed, If the town is somewhere you want visibility from I would track it.
  11. Colan Nielsen

    Services? Products?

    GA with UTM tracking.
  12. Colan Nielsen

    Services? Products?

    Hi Barb, The benefit of adding it as a product is you can add an image and a CTA that will be visible in your knowledge panel. So it's an opportunity to make your KP stand-out visually.
  13. Colan Nielsen

    Looking for an SEO consultant with experience optimizing IT support companies

    Hey Dave, I can refer you to someone. Send me a DM here at the forum and I can share the details. Thanks!
  14. Colan Nielsen

    Requested ownership, didn't hear back - What now?

    Hey Devon, how have you been contacting GMB support?
  15. Colan Nielsen

    Link Trading

    Hey @AcmeMike Google calls this tactic out specifically here - Link schemes - Search Console Help Link schemes Any links intended to manipulate PageRank or a site's ranking in Google search results may be considered part of a link scheme and a violation of Google’s Webmaster Guidelines. This...