Recent content by doncampbell

  1. doncampbell

    Grade.Us vs GetFiveStars vs Whoever Else

    @dealerpower, Tim, I just wanted to say that we (GetFiveStars) do a monthly customer webinar, and Mike Blumenthal, Aaron Weiche and I are much more actively blogging about customer feedback and review management best practices that anyone can use. We're a small and growing team and are...
  2. doncampbell

    Grade.Us vs GetFiveStars vs Whoever Else

    Hi Tim, That's great, glad to be included in your short list, and as Jon said you can't go wrong with either of those :) I'd be glad to give you a demo and chat with you to see if GetFiveStars would be a good fit for what you are looking to do. Just let me know and we can set something up...
  3. doncampbell

    Powerful Content Creation Ideas for Local Businesses - InsideLocal Webinar

    Hi Michael, I'd be glad to share it. I created it as a Google Doc that should be open and allow you to read or copy it. Let me know if you have any trouble accessing it. -Don
  4. doncampbell

    Years of Yahoo Local Reviews Being Wiped Out!

    Yes what a shame. What I find ironic is that Marissa Mayer was in charge of Local for a while at Google, and now as CEO of Yahoo it looks like she is de-emphasizing local with moves like this. I think it really stinks for business owners who are losing their hard earned reviews.
  5. doncampbell

    Turn Negative Reviews into a Positive

    This is such a great example of how a business owner should handle both positive and negative reviews. Very classy, and shows his focus is on his customer. Thanks for sharing it.
  6. doncampbell

    Looking for an effective REVIEW MANAGEMENT service

    Hi Travis, Totally agree - I am working on a set of screencasts that cover each area of the product. I also like your referral suggestion, that is something Mike and I have been talking about and are prioritizing. -Don
  7. doncampbell

    Looking for an effective REVIEW MANAGEMENT service

    Travis, Chris, As Mike mentioned, we are working furiously to add more content to the website, and have a series of videos coming out very soon that show all areas of the product. In the meantime, I'd be glad to get on a screen sharing session and go over anything with you. Also, we have...