Recent content by drongo

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    GMB for Agencies - Locations

    Hi Colan Thanks for the detailed response. I guess my main question still remains (my fault for wording it badly): what exactly are "Locations"? Are they supposed to map onto separate clients - one location or location group per client with it's own separate security settings, or are they...
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    GMB for Agencies - Locations

    What am I not getting? We are struggling with GMB for Agencies. We created a new Google account to set up a GMB for Agencies account because at the time, our GMB account which was managing all our clients' locations could not be used because you could not convert it to an Agency account. So...
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    How Do You Handle Quotes/Proposals?

    What we do is this (and I am not saying it is right): We have a basic proposal template which we tweak with what's unique per-client. This includes things like what we will do for the client, prices, payment terms. We used to use 30 day payment terms but now we use immediate payment terms. We...
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    Google Reviews vs Independent Reviews

    Thanks Garrett I will check out the grade.us product.
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    Google Reviews vs Independent Reviews

    Interesting Tim, thank you. To be honest, what I am trying to do is find a justification for paying for 3rd party review services. They cost $$$ per month and yet I struggle to find the value in them compared with simple Google Reviews. One advantage of course is 3rd they are "cross-platform"...
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    How Do You Handle Quotes/Proposals?

    We stopped using "signed" contracts a while ago and now use a standardised set of terms and conditions which have been legally looked-over. We try to spend more time focussed on the proposal. Further to what Joy says, we have a new rule which is ALWAYS to meet the client face-to-face. We are...
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    Google Reviews vs Independent Reviews

    Hi folks. What, in your view, are the relative pros and cons of steering customers towards Google Reviews vs steering them towards an independent review service such as TrustPilot, Feefo, etc. Many thanks from London.
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    Site not ranked in local results unless you zoom in

    I hope you guys can help. Our customer is a very well-established real estate agent in a part of London. Very well respected business - 4.9/5 rating over 79 Google reviews. They are independent and up against some major national competitors. Their office is right in the town centre. If you...
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    Not showing in 3-pack

    Thanks Linda. The GMB page is https://plus.google.com/109182234757132008435 I have now discovered we do show in the More Places list and on the local map if you zoom it in or out far enough. But we don't show in the 3-pack or anywhere in More Places for a search such as estate agents...
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    Not showing in 3-pack

    We have an estate agent who is very well ranked in search, but refuses to show in the 3-pack. They have only one branch, in {location}. We have a Google My Business all filled out. They have 4.9/5 ratings over 58 reviews. They rank number one after the 3-pack. They do not show at all in...
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