Recent content by keyserholiday

  1. keyserholiday

    Suspension - First one in a long time

    It won't work, Google will just suspend the listing once you verify it. It would be a wasted effort.
  2. keyserholiday

    GMB "Pending Review" Issue Resolved?

    I just spoke with somebody that still has a listing stuck in pending review. I had 2 locations go into pending review status on Friday, and they are both cleared up now. I hope it's true that they are making progress.
  3. keyserholiday

    Suspension - First one in a long time

    I have asked Google to fix this and start sending out confirmations acknowledging that they have received the reinstatement request.
  4. keyserholiday

    In need of advice - Spam listing keeps reappearing

    Make sure when you use the redressal form that you attach the current photo without the signage. Create a Google drive with the images and all of your notes and various case ids so the team can properly evaluate the listing. I have had the same, I have had to report the same listing(s) several...
  5. keyserholiday

    Google injecting People Also Ask in GMB KPs

    This was relayed to me today. This listing just opened today. While attempting to add the open date of today, the listing went into pending review. So they went to the love result to edit the listings via suggesting an edit. That is when they saw the People Also Ask (PAA) in the Google My...
  6. keyserholiday

    Problems With GMB Suspension Appeals

    I am going to tiptoe a fine line here as to keep my NDA intact. The best course of action is to file the reinstatement request in GMB to help expedite the request. I would be the same as calling an emergency line, if 20 people in the same house all use their cell phones to call for help, people...
  7. keyserholiday

    Update Logo photo in bulk

    It's another horrible Google UI fail.
  8. keyserholiday

    Update Logo photo in bulk

    You need to click the box for include photos.
  9. keyserholiday

    Problems With GMB Suspension Appeals

    Google has all of the reinstatement requests. You have to wait for support to look at and evaluate your case. No other support channels will be able to do anything else as this is a new Google policy. Google is actively working on resolving the backlog at the moment, see this statement for...
  10. keyserholiday

    Problems With GMB Suspension Appeals

    Google has changed the process for reinstatement requests and you can only do it in GMB. Support is no longer helping with reinstatement requests.
  11. keyserholiday

    When a business is attacked via GMB ratings

    Several items to point out. If the business flags a negative review that mentions the event, Google will remove it. I doubt the business would flag a positive review referencing the incident. User can and should flag those reviews to help balance the ecosystem.
  12. keyserholiday

    When a business is attacked via GMB ratings

    Google has been known to monitor business that make the news. The normally prevent new reviews from being posted and remove any new reviews from being left. I am curious who the business is as I would like to take a look.
  13. keyserholiday

    Issue with Google Reviews Disappearing

    I am sorry, but I am not tracking with you. Did you listing get suspended or did you lose reviews? I need more information before I can provide you with the next steps.
  14. keyserholiday

    Issue with Google Reviews Disappearing

    There are multiple issues happening. The Google My Business (GMB) website is not impacting reviews nor are they being removed when creating them. You can use the free website as another property to rank in Google for your company name without it being linked from your GMB dashboard. As far as...
  15. keyserholiday

    Issue with Google Reviews Disappearing

    Christopher, please update us when it fixed. It is an interesting case.
  16. keyserholiday

    LocalU Advanced - Denver, CO - Sept 19, 2019

    I am coming. I need to support the LocalU peeps and Craig Mount, he helped set it up.
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