Recent content by leilamartin

  1. leilamartin

    Replying to Customer Reviews on GMB

    We respond to the reviews as soon as possible. My feeling is that if they can go to the "effort and take the time " of writing a review, we can respond in turn and make it a genuine response. I know some from years ago we did not respond but we've changed that and make sure we reply
  2. leilamartin

    Huge Change for Service Area Businesses in Google My Business

    Just watched a hour long live presentation on this. We have been able to use 20 miles as our "service area" since we go into people's homes. Not any more. I was allowed to put in all the zip codes that we service. We shall see what happens. According to the presentation - some of this has...