Recent content by Mike Vannington

  1. M

    GMB Q and A's

    On the "human" level, I note that many businesses use the FAQ to discourage customers from contacting them directly. If you want FAQs for it's effect on the algorithm, that's one thing, but if you want to generate phone calls don't use the FAQ as an impediment to the potential visitor...
  2. M

    How to Tell if GMB listing is already "Claimed"?

    Thanks for the "magic bullet" answer.
  3. M

    How to Tell if GMB listing is already "Claimed"?

    The Situation: In an effort to "get my feet wet" again, I've volunteered my time and expertise to help a local non-profit fraternal organization to do basic, local SEO. Meaning claim all the citation services & sites, make the NAP consistent, etc... The organization has been around for...
  4. M

    Competitor using UPS Store

    It's never either/or. The answer is always BOTH. He's cheating. Destroy him.
  5. M

    Backlinking Citations: Is this a "Thing"?

    Thanks the first thing I learned is that at some citations aren't even indexed, which is new news to me. So it seems getting them at least past that threshold is important. I have to read more...
  6. M

    Backlinking Citations: Is this a "Thing"?

    Just sitting here at my desk atm, thinking, pondering, theorizing and now "spitballing". I wonder if there would be any value to backlinking citations. At this point in my guesswork, I think the question boils down to, whether or not citations have a "set value" to Google, no matter what their...
  7. M

    Probably the simplest question of the day

    Good I'm glad you are going into this "eyes open". My primary concern for all small businesses that get into the "SEO" aspect of marketing is that they make their decisions wisely, with concern for the long-term impact on their business as a first concern, before any motivation about possibly...
  8. M

    What is "Google My Business"? and Is it any Different than "Google Maps"?

    Thanks for your phrase "The current correct terminology". Glad to know I'm not the only one.
  9. M

    New, Small Business Located Inside Larger, Established Business: What Should I Have Done?

    This is about a previous client, my first, when I first became aware of LSEO. I was self-taught, highly-motivated, etc... but in retrospect think I might have either made mistakes, or should have done things differently. This question is an attempt to learn the lessons of the past, in order to...
  10. M

    What is "Google My Business"? and Is it any Different than "Google Maps"?

    So that's it? Google Maps is the same, but they've changed the back-end and named it "Google My Business"? Also, since you seem to know things, is Google Analytics still available for free? I used it on a Word Press site and was able to see number of visits, bounce rate, traffic flow, etc...
  11. M

    Suggestions please re my 2 competing websites!

    I'm no expert, and if I were you I wouldn't act until you've recieved corroboration on my flea-bitten opinion. The fact that the 301 redirect is "new news" to you is an indicator of your level of SEO awareness, and the change you make could be catastrophic if it's the wrong move. I'd recommend...
  12. M

    What is "Google My Business"? and Is it any Different than "Google Maps"?

    When you say "app", do you mean "mobile only"? <rant> I can't imagine trying to do any kind of substantive work (LSEO, or otherwise) on a phone with it's tiny, headache-causing screen, limited field of view, "hit or miss" key inputs (where you spend more time fixing entry typos than you do...
  13. M

    What is "Google My Business"? and Is it any Different than "Google Maps"?

    Some background first: I started out doing computer repair, found a medical practice that was disatisfied with the person that built their website, learned about WordPress, from there learned about LSEO (on and off page) from various places online. At the time I thought I knew quite a bit, but...
  14. M

    Probably the simplest question of the day

    What about the fact that the 120 reviews of the old business will be not be talking about the new business? While I get the fact that the reviews will appear to Google as pertaining to the new business, in the purely mathematical terms of the algorithm, I wonder if retaining them might not have...
  15. M

    Direct Address Search for Business Issues

    Also searching the business phone number I found a different address at "macadam". It's on the BBB too, a high authority site, so that's not helping. Plus if I remember your company hasn't claimed it's BBB listing. Not sure, going real fast looking at lots of stuff. NAP is definately clouded...
  16. M

    Direct Address Search for Business Issues

    You have at least two websites associated with that NAP. I won't post the URLs, but if you search the address you see at least two different websites. So, from Google's perspective we see two websites that may or may not be associated with either an existing business or a closed business...
  17. M

    Which is easier to rank? Claim existing listing or create new listing?

    Three different addresses for old locations? Or three different variations on the same address? If the 3 addresses are for totally different locations, I'd make a new listing, and get the old 3 deleted. I think the value of reviews is over-rated. There are plenty of other factors that are...
  18. M

    Suggestions please re my 2 competing websites!

    Storefront means physical location with a verifiable address. Physical location meaning "brick and mortar". Also, when I read the OP I got the impression that the primary question you had was whether or not 2 sites is a good idea. My instinct is "no", based on what I remember I read of...
  19. M

    Suggestions please re my 2 competing websites!

    One other thing I've read about, that may be of interest to you, that others have done, is do something (roughly) as a "301 Redirect". I don't know the actual code, but the idea is that 100% of the traffic to "site B" gets auto-redirected to "site A", thereby preserving the value of all the...
  20. M

    Suggestions please re my 2 competing websites!

    It's a guess, but I think you do better to have one site, with the 2nd language as a secondary page. You don't mention a store front. I don't think it qualifies as "Local SEO" unless you either have a store front or are a mobile service.
  21. M

    Yext Class Action Suit?

    Thanks, man. That is PURE GOLD. (This is exactly why I came here.)
  22. M

    Yext Class Action Suit?

    Oh that is SO COOL. It's even interactive!
  23. M

    6 year old GMB listing suspended!

    If the situation is as dire as you say, I'd hire a reputable Local SEO immediately. You could spend months trying to figure this out on your own, while a good LSEO with the specific name of your business, address, etc... could figure it out almost immediately. I don't know if or who did your...
  24. M

    My Brief but Spectacular Look at Post Medic Attorney Rankings

    What about backlinking strategies. While on the one hand you don't advocate for it, etc... it's also true that it happens and it works. I think that any discussions about how a hot niche like "local lawyer" is being ranked needs to include grey & blackhat techniques being practiced by the...
  25. M

    NAP for Canadian Client's with English and French sites

    What percentage of the business's gross revenue comes from which language. If 95% of the business comes from English-speaking customers, that's a pretty strong argument to do everything in English, IMO. Also research top ranked local competition and see what they are doing.
  26. M

    User Edits-What is Going On?

    I manually/visually trasncribed the address from the image, browsed to the Google Maps location via Chrome while logged in to one of my Google accounts and saw no evidence of "suggested edits". It did offer to let me suggest an edit, but that seemed to cross the line in terms of...
  27. M

    North Face tried to scam Wikipedia to get its products to the top of Google search

    Just had to share this. There isn't a "Lounge" sub-forum here, so I took my best guess. https://www.theverge.com/2019/5/29/18644158/north-face-wikipedia-hack-leo-burnett-top-imagens
  28. M

    Yext Class Action Suit?

    You said "Yext holds local businesses hostage" JoyHawkins said "You don't need those citations anyways." I said "Good idea, maybe you can sue" (to you, here), and also "Those citations may be more valueable than you think." (to JoyHawkins)
  29. M

    An SEO Contest Exposes Weakness in Google’s Algorithm

    Thanks. For some reason the 1st time I clicked that link it went straight to the pageoptimizer home page and I saw no article, and I was looking. Thought the link was dead. Maybe my browser blocker? Can't remember if I turned off the filters or not. Maybe I did and failed to refresh the...
  30. M

    Yext Class Action Suit?

    It's a hypothetical question, hopefully in an attempt to boil the equation down to a single factor, or very limited set of factors, with the ultimate point being, however low the value of these citations being "lost" (for lack of a better characterization), they still have SOME value. What that...
  31. M

    An SEO Contest Exposes Weakness in Google’s Algorithm

    Where do I find this Kyle Roof? Does he post anywhere? ebook?
  32. M

    Yext Class Action Suit?

    Is there any kind of graphic or document that shows where data flows from & to? If not, that sounds really useful. The LSEO that made one and put their URL watermark on it would get their name out there.
  33. M

    Yext Class Action Suit?

    With everything else being absolutely equal, who ranks higher; the business with a 100% perfectly consistent NAP, or the business with a "handful of incorrect citations"?
  34. M

    Yext Class Action Suit?

    Interesting. Does any LSEO happen to have an attorney for a client? I wonder also if this isn't some kind of "legal" niche. A registered letter from an attorney demanding a correction might scare them into compliance. An entrepreneurial attorney might be able to fire-off those kinds of...
  35. M

    Should I Create a New Email Address For Citation Work?

    Well the web designer obviously almost always sets things up. You think a doctor, or a Lawyer, or a Plumber is going to do all (or even any) of that? And as long as someone other than the owner of the website, the domain name, the web hosting service and the "domain" email accounts that go...
  36. M

    Should I Create a New Email Address For Citation Work?

    Another thought I had on this is that if a client has hired a Web Site Designer, and is possibly paying them a monthly fee, or whatever, and things go wildly off the rails (for whatever reason), the person that controls the website also controls the emails. Some web design businesses go out of...
  37. M

    Keyword Research Tool

    What quality is there about your tool that a person would choose it over other available tools?
  38. M

    Should I Create a New Email Address For Citation Work?

    The features of "domain" email are inferior to that of Gmail. Sorting, spam filtering, rules for various received emails, interface with mobile devices, archiving, etc... Also if you are a paid SEO, having full control of the registering accounts is a bargaining chip if in the event the client...
  39. M

    Backlink Strategy for Brick and Mortar Gift Shop

    I don't know what your expertise or experience is, but if they're listed #1, #2, and #3, they are absolutely doing SOMETHING. I have a sort of philosophy to apply here, and it actually transcends SEO and applies to life itself, particularly with attempting to discern the existence of God. In...
  40. M

    Too much home page text?

    The previous comment about the page load slowdown from the web slider and the fact that no one ever clicks it was accurate. This sounds like what the client thinks their website should look like, vs what their internet marketer thinks it should look like. Bios on the the Home Page...
  41. M

    Too much home page text?

    No one said anything about bounce rate. When I see a WoT, I bounce.
  42. M

    Backlink Strategy for Brick and Mortar Gift Shop

    This might sound kind of stupid to some people, but I'd find out what the top 3 competitors are doing, and copy them. You can learn an awful lot about LSEO just by looking at what's already working, particularly in your niche and location.
  43. M

    Someone added Special Hours for the busiest day of the year and set it to closed...

    You'd think that if a listing is claimed, Google would limit access to things like business hours to only the account holder.
  44. M

    Should I Create a New Email Address For Citation Work?

    I don't understand why an LSEO would even consider using the email address of the domain. I doubt there's any SEO benefit, and a gmail account goes wherever you go, and if the business relationship terminates it's a simple matter of giving the (former) client the U/N and P/W. In general I...
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