Recent content by Phil Rozek

  1. Phil Rozek

    Most Relevant Reviews - Length of Review matters?

    @razorclicks, I suppose that's possible. But I'd wager the "relevance" has to do more with the search terms, adjectives (e.g. "cheap"), and other crunchy bits of detail. A long review tends to have more of those than does a short review. It seems also to depend on the search term you used to...
  2. Phil Rozek

    Simple & Cheap Multi-Location Review Request Email Generator?

    @consultant, not that I know of. Stick with the manual approach. It's still the least-bad option for a good 95% of non-enterprise businesses. Very doable with 20 locations, if you have a decent spreadsheet/workflow and designated "review people" who can follow instructions.
  3. Phil Rozek

    Google Set To Monetize Google My Business?

    ...that they're willing to disclose at this time. Still, I agree that monetized GMB results aren't necessarily all bad news, and probably wouldn't even change the local landscape that much.
  4. Phil Rozek

    Google Set To Monetize Google My Business?

    Probably not a good development, I agree, but I think the silver lining is that Google would bungle the paid GMB components so badly that most businesses won't bother using them. They'll continue to rustle up what they can. The "drug dealer" comparison works the other way, too: Google's also...
  5. Phil Rozek

    New Icon Appearing in the Map Pack & Local Finder: 'On the menu'

    @Brodie Clark, nice find. It appears to be triggered by having menu that's pulled into the knowledge panel. In the example you showed, this menu mentions falafel, even though that page is one hop from the page that restaurant's "Menu" link points to. The menu is usually on a third-party site...
  6. Phil Rozek

    Car Dealerships and Addresses on GMB

    @Aly Kurtz, I'm not clear on whether the Chrysler listing and the Chevy listing belong to the same person (your client). Differentiating by suite # does nothing, but if those two dealerships use the same phone number or site URL, Google may give you problems. Auto dealers typically have...
  7. Phil Rozek

    Suspended Listings

    @MooreLawFirm, yes, that may have affected you, particularly if the subletter also is an attorney or law firm.
  8. Phil Rozek

    Suspended Listings

    And you have staff (people on your payroll) there, and meet clients there?
  9. Phil Rozek

    Suspended Listings

    @MooreLawFirm, what kinds of addresses are those? Unless they are physical offices (as opposed to virtual, for instance) staffed by you or your staff during your business hours, you're rolling the dice.
  10. Phil Rozek

    Using Heat Maps to find a clients next office location

    Pretty crafty, @AndySimpson. Couple thoughts: 1. AdWords data. If you haven't done so already, I'd definitely run a "feeler" campaign and then dig into the "User Locations" and "Distance" reports, to get a sense of where people are. 2. Ever notice how there's usually a Burger King right...
  11. Phil Rozek

    Telemed Listings

    @iwritewebcopy, no, that telemed business is not eligible for GMB. Now, just between you, me, and the lamppost, Google is unlikely to pull the listing. For reasons good and bad. It's a slippery slope between that situation and that of, say, a marketing/SEO consultant who has a GMB page. (The...
  12. Phil Rozek

    Option to add "Services" gone from GMB

    @Jon Cahen, I think it's one of those bugs that not even someone at Google can explain. Usually "Services" shows up (or doesn't) based on the primary category, but it sounds like the categories are consistent between your clients. I checked my dentist clients' listings, and "Services" shows up...
  13. Phil Rozek

    Suggest an edit reason for removal - copyright / legal violation

    Good catch, @TomW. I just tried that option, and got the same error message you got.
  14. Phil Rozek

    GMB category named "POI Establishment" - what is that?

    @Steven12, interesting. Seems to show up for claimed and unclaimed listings alike. Many of the listings in my GMB account have "POI Establishment," especially (1) older listings and (2) listings in the legal and medical fields. I do see that weird category to a lesser extent for newer...
  15. Phil Rozek

    Possible GMB "Pending" bug

    Do you see a lot of "pending" info on a GMB listing, but without Google's proposing specific updates? Here's a screenshot that shows what I mean. It's a bricks-and-mortar business, in a bricks-and-mortar category, yet Google slapped "pending" on the service-area field. The listing is live...
  16. Phil Rozek

    GMB category named "POI Establishment" - what is that?

    My theory is it's a weird catch-all category. Something applied to listings Google isn't yet sure how to categorize, perhaps based on sparse third-party data, or on citation/aggregator categories that don't match up with GMB's list of categories. Type in "POI establishment near me," and look...
  17. Phil Rozek

    GMB category named "POI Establishment" - what is that?

    @Tim Colling, I have a theory. A few questions: 1. To what extent does your client have listings on the usual suspects (rather than just a GMB page)? 2. If you've got those citations (and maybe aggregator listings), what are the typical categories selected on those listings? 3. To what...
  18. Phil Rozek

    Edit and Re-Publish Past Google Post

    @hajnasiewicz, how small of an edit can you make? (For example, can you just add or remove a period, and that's enough of a change for Google?)
  19. Phil Rozek

    Proper Way To Remove Address of Pre-existing Listing?

    @consultant, there should be a "Clear address" link down there. If you click that and resubmit you should be able to save the address-less listing.
  20. Phil Rozek

    Does adding service areas create a radius?

    @ Darren Yeah, I haven't seen that a service area affects rankings when Google knows where the business is located. But I wonder about when the address is not specified in the dashboard, and there's only a service area. Have you tested out that situation yet? (I haven't.)
  21. Phil Rozek

    Are agencies allow to hold Google Analytics account data hostage?

    Hey Danielle, I don't know for sure, partly because I've never researched that question, but based on my experiences I would say the only question is: who owns the Google account? Google owns all the data, so the only variable is whose Google account holds the reins. If GA was set up in a...
  22. Phil Rozek

    Google Posts not disappearing after a week

    @nathangdavidson, interesting. I'm not seeing that phenomenon on my clients' knowledge panels. Do you have additional examples?
  23. Phil Rozek

    Does adding service areas create a radius?

    @SeoNoob, I suggest adding the in-between areas. The areas in red aren't necessarily covered by your service-area settings. Google hasn't yet figured out how to represent those on the map in a way that makes any sense. There is a "flyover country" phenomenon, where if I define a service area...
  24. Phil Rozek

    Create a short name & URL for your business

    Yeah, the value is unclear. If what's in the URL slug affects rankings, then it'll be abused in a flash, and won't be a net benefit. Not sure about any cosmetic benefits, just because searchers probably won't the the URL in the address bar, even after they've clicked on a listing. The only...
  25. Phil Rozek

    GMB listings not associating with address pages

    @Annika Neudecker, have you tried pulling up the generic address, selecting "Add a missing place," and then in the "name" field selecting that location of CubeSmart? (I'm now seeing "See results about [CubeSmart]" in the right-hand sidebar when I search for the address.)
  26. Phil Rozek

    Has anyone seen improved rankings from doing GMB posts consistently?

    @Seo Guru, I have not seen any rankings benefit from GMB posts. Doesn't meant there isn't any. Just means I haven't noticed it. But a trickle of GMB posts is still worth at least a little bit of your time. For a variety of reasons, including: 1. The alternative is for that space in your...
  27. Phil Rozek

    New start-up with 1 corporate headquarters that works with licensed professionals around the country?

    @LilyRayNYC, your client isn't eligible for any GMB pages (besides the one for its corporate HQ), for better or for worse. Wouldn't be eligible even if the therapists didn't have their own GMB pages already, but given that they do, the company's having additional GMB pages could create problems...
  28. Phil Rozek

    Can you get Google not to pull snippets for search results?

    @Dana Franks, there's only so much you can do. Google creates descriptions (and titles) on the fly as it sees fit. It depends mostly on the specific query. The only other thing you might try is to figure out which specific search terms (or families of search terms) prompt Google to grab...
  29. Phil Rozek

    How to list a mobile business that doesn't have a fixed address

    Just specify a "service area," and leave the address field blank. (Yes, these days the address is optional.) Of course, you'll need to receive the postcard if you want to owner-verify the page. That needs to be sent to a specific address. Maybe to wherever the boat is docked. You may need...
  30. Phil Rozek

    GMB Categories Bug: Must Save Twice

    Today, I've had to resubmit any changes to my clients' Google My Business categories, or the changes don't stick. I'll make a simple change (or a few changes), and will click "Apply," and the dashboard won't reflect the changes I just made. The good news is a 2nd attempt always seems to work...