Recent content by razorclicks

  1. razorclicks

    Positive Reviews disappeared

    Max, do you know if the total number of reviews for your establishment is now including those reviews, or not?
  2. razorclicks

    The Top 5 Factors for a Review to be marked Most Relevant

    In displaying the list of reviews, Google doesn't show the reviews in chronological order by default. Instead, reviews are shown by what Google refers to as "Most Relevant". What criteria is used by Google to decide if a review is more relevant? In order to find out, we did a quick study of...
  3. razorclicks

    What are your Top 5 suggestions?

    No, I don't think that really does anything. Whatever can be easily manipulated doesn't count in Google's ranking formula.
  4. razorclicks

    Google My Business Suspensions Are Causing Reviews to Vanish

    Can you please clarify where we can find our GMB Profile CID? Is it in the string of the URL?
  5. razorclicks

    What are your Top 5 suggestions?

    If you are talking about on-page optimization, then I would just focus on photos & reviews (and the occasional post or two). If you are talking about off-page optimization, there is a ton of work that you can do. (citations, directory submissions, link building, etc.)
  6. razorclicks

    Most Relevant Reviews - Length of Review matters?

    On our listing we have a 1 star review that is coming up first under the "Most Relevant" setting for the past month or so, even though there are many new 4 and 5 star reviews that have come afterwards. The thing is - that negative review has about 500 words (sheesh!). Could it be that the length...
  7. razorclicks

    Negative review by a mentally ill individual

    Phil - I couldn't stop laughing when I read this! (But I can't help but think that it might have gone right over people's heads.)
  8. razorclicks

    Review Summary Snippets

    What criteria determines which reviews get shown in the review summary snippets? There are usually three reviews, often they are truncated, and aren't very complementary of the business. Here is an example - the third one has been sitting there for years now, even though the business has many...
  9. razorclicks

    Can You Get a 5-Star Average on Google with Negative Reviews?

    What do you mean they round to the nearest half star? Don't we see 4.8 and 4.9 all the time?
  10. razorclicks

    "Businesses like yours are posting!"

    I wonder if we can glean any SEO insights from the other businesses that Google is considering "like yours". Some of them are on target, but others are laughable!
  11. razorclicks

    GMB - Getting a Question Removed

    Hi all, I have a client that had an angry customer leave what they thought was a negative review on the "Ask a Question" section. It is a terribly written, poor spelling, and obviously false. How should I go about getting Google to remove it? After all, it's not a question, just an angry post.
  12. razorclicks

    Any success removing former and/or disgruntled employees' negative reviews?

    Please let us know what happens with this. We are all waiting with anticipation to see if you can have it successfully removed.