I'm glad folks are finding it useful. It's been available for a long time, but you used to have to go through Google Ads support to start the process, which was really problematic if the client wasn't using Google Ads!
I'd love to see another Local U in the southeast or mid-Atlantic sometime. The one in Williamsburg was one of the best conferences I ever attended. And the pricing was very reasonable. @JoshuaMackens here's a way to go to MozCon for free... Step into the Spotlight as a Community Speaker at...
Is it possible that the GMB listing puts #A on the first line of the street address? Suite numbers should go on the second line. Also, when doing an embed, you should search maps for the business, not the address.
Unknown. I don't have access to their GTM account. But I checked and it is still holding steady at 85%. They have a lot of blog content that they rank well for nationally, that would lead to single page sessions, but I can't imagine it pushing their bounce rate that high.
I had a situation where an architect wanted to add a listing for their construction business operating out of the same address. They had separate phone numbers but only one website. The listing was approved but then Google merged the listings a few weeks later.