Recent content by Scott ClientClicks

  1. Scott ClientClicks

    Tool to block malicious GMB community edits?

    I watched a webinar last week about the Maplabs tool. They mentioned that GMB listings managed by in Maplabs can be locked to prevent community edits. Has anybody tried this feature? If so, do you recommend it? I have a client listing I manage that keeps getting its website address removed...
  2. Scott ClientClicks

    Theory about behavioral signals outside of GMB primary location

    I read an email from Thomas of Geomapy today about a ranking theory to boost GMB rankings in areas outside the primary location. I can't find a blog on Geomapy to link to, but here's an excerpt from what he said in the email blast: From our testing, it looks like the key to push rankings in...
  3. Scott ClientClicks

    Chat software recommendations?

    Thanks. We'll try Live Chat. In case anybody is looking for hosted chat options, I've been happy with Apex Chat.
  4. Scott ClientClicks

    Chat software recommendations?

    I have a new law firm client that is looking for a chat app to integrate with WordPress. I currently use a hosted chat service for other clients, but this client wants a self run chat service where the people in his office handle the chats. I know there are a lot of options out there, but does...
  5. Scott ClientClicks

    Two GMB locations near each other, one office closing. What to do?

    Thanks @JoyHawkins. I'm confirming that your advice worked. GMB support called me back today and the reviews were transferred to the new office.
  6. Scott ClientClicks

    Two GMB locations near each other, one office closing. What to do?

    I left the two profiles intact as Joy recommended and just called GMB support to ask them to mark the closing location as moved and move the reviews to the other location. Support asked me to first remove the closing office from my account which I did with much trepidation. (Open GMB profile...
  7. Scott ClientClicks

    Two GMB locations near each other, one office closing. What to do?

    I have a client with two offices which are very close to each other. Both offices have GMB profiles which are claimed. The office that's closing is consolidating its staff with the nearby office. The closing office has a nice profile with more reviews than the receiving office, so I'd rather...
  8. Scott ClientClicks

    Geofencing with Adwords?

    I watched the video about geofencing from Propellant Media. They have a white label program which sounds interesting: https://www.propellant.media/white-label-reseller-geofencing/ The video does confirm that you can't yet geofence in Adwords - at least not to the contours of a building...
  9. Scott ClientClicks

    Geofencing with Adwords?

    One of my clients wants to be able to target a certain building and then trigger display ads to people who visited that building. I haven't played with geofencing before and was wondering whether anyone has experience with that technique in Google Ads or other paid ad platforms. From what I can...
  10. Scott ClientClicks

    Negative review left for wrong business name, but Google still wont take it down

    Hi Colan, I'm just checking if there was any response from Google. I realize it may not happen and appreciate your help.
  11. Scott ClientClicks

    Negative review left for wrong business name, but Google still wont take it down

    Hi Colan, Thanks for your offer! I just posted to the GMB forum and here's the link: Negative review left for wrong business name, but Google still wont take it down - The Google Advertiser Community - 1844916
  12. Scott ClientClicks

    Negative review left for wrong business name, but Google still wont take it down

    One of my attorney clients received a negative review that mentions a different attorney in the same city who has the same last name, but a different first name. Also that attorney practices a different type of law and the review mentions that. I thought this would be a clear violation of the...
  13. Scott ClientClicks

    Which software do you use for monthly reporting to clients for your agency?

    We use a combination of Brightlocal, Ahrefs, Call Tracking Metrics and Adwords reports
  14. Scott ClientClicks

    Anyone Else Noticing Local Results Vanish for Sex-Related Legal Queries?

    I've got a criminal defense client who was in the local pack for "sex crime attorney" for years, but dropped out in June when the that search stopped generating a local pack. Here's the brightlocal chart to show when it happened. I'm also seeing what Joy is talking about with only businesses...
  15. Scott ClientClicks

    Attorney SERP Results

    Hi Stan, I am an SEO that specializes in legal and have been in this game for 15 years. Keep in mind that google personalizes search results based on logged in user and the results you are seeing may be different to what I'm seeing. I say that because when I search for "dallas disability...
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