Recent content by Tim Colling

  1. Tim Colling

    Suspension - First one in a long time

    I think not. They must not care about this because if they did, they surely must have the technical resources to fix it. And they're too big to care about negative publicity. Don't waste your mental energy on ideas like that. Focus on what you can control, which is certainly not Google. Be...
  2. Tim Colling

    Facebook Page Merging advice

    I don't remember anymore, sorry. As you can see, they were pretty much useless anyway.
  3. Tim Colling

    Suspension - First one in a long time

    That seems wise. A question about that, Joy: are you waiting any specific amount of time between multiple changes to the same GMB listing?
  4. Tim Colling

    Suspension not lifted

    Thanks, Joy. Correlation not causation, then.
  5. Tim Colling

    Suspension not lifted

    The appeal for reinstatement of my first suspension arising from the addition of a short name, dating back to June 18th, was denied yesterday, for quality reasons. I think that I made a mistake in the original application for reinstatement that I filed by answering the question about what we...
  6. Tim Colling

    Moz/Uberall Partnership

    @MiriamEllis, I'm glad that I'm not in your position right now. You have the patience of a saint and you're a great ambassador for the brand.
  7. Tim Colling

    Backlinking Citations: Is this a "Thing"?

    I don't know about that, but not long ago I did have a plugin created that creates a page on clients' websites with links to the citations that exist for them according to BrightLocal. Slowly but surely, the links from those citation sites are showing up in GSC, and I just hope that they have...
  8. Tim Colling

    Problem with phone verified GMB listings being in "Pending" purgatory

    Perhaps the moral of the story is: postcard verifications may be the best choice, at least for now?
  9. Tim Colling

    Google My Business Websites

    Yes, I have seen that happen in a few cases. It's pretty uncommon though.
  10. Tim Colling

    Suspension - First one in a long time

    ...that we [Google] caused by our incompetent suspension of thousands (perhaps millions?) of location listings for no good reason." <sigh>
  11. Tim Colling

    GMB Short Names - Are they important?

    It's being talked about actively on Twitter and @JoyHawkins was quoted in one of the online SEO news sites this morning, saying that she was checking into the reports. I can say this: I've added shortnames to a number of my client sites. Two of them were immediately suspended for "quality...
  12. Tim Colling

    GMB Short Names - Are they important?

    Right now it seems as though adding a shortname may trigger a suspension of the listing. Be careful.
  13. Tim Colling

    Suspension - First one in a long time

    To be fair, they now say, "Do the right thing" or something like that, instead. But they're not living up to it when they do harm on this scale without fixing it promptly.
  14. Tim Colling

    Suspension - First one in a long time

    That was officially removed from their corporate code of conduct over a year ago. See Google Removes 'Don't Be Evil' Clause From Its Code of Conduct and Don't be evil - Wikipedia
  15. Tim Colling

    Suspension - First one in a long time

    In many cases, we can just express disgust over how ham-handed and clumsy Google is when they make mistakes like this. However, in these cases, the affected businesses are actually being harmed by being unreasonably and unfairly excluded from the SERPs and losing out on potential revenue for...
  16. Tim Colling

    Google Launches Place Topics

    I don't see it yet for Sterling Sky on my iphone 6, here in California, on either Chrome nor on Safari.
  17. Tim Colling

    Suspension - First one in a long time

    None. It's been over a month now for the first one.
  18. Tim Colling

    Best / cheapest provider to set up multiple phone numbers

    Dunno if it is relevant to this discussion, but Twilio recently acquired SendGrid.
  19. Tim Colling

    Suspension - First one in a long time

    In a day or two I'll file a second reinstatement request for this latest one. I speculate that I'll receive another one of those "go away, don't bother us, we received your first submission" emails, with a case number. I definitely have NOT received the mythical "first" email for any of them...
  20. Tim Colling

    Suspension - First one in a long time

    I filed a new reinstatement request, for a new suspensions, on Saturday, and have not yet received an acknowledgement.
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