Results 1 to 6 of 6
  1. #1
    Maginot is offline Member
    Member Since
    Oct 2014
    Location
    Texas
    Posts
    40
    Thanks
    3
    Thanked 3 Times

    Facebook business call support?

    So my client has three pages on FB. All have same contact info (addy and phone)

    1) "Caesar's"
    name is incorrect/incomplete
    4000 likes
    actively managed
    all business posts and info go through this page
    FB is dragging their feet with the name change.

    2) "Caesar's Palace"
    name is correct
    500 likes
    not managed
    claimed 3 months ago, attempt to merge, FB hasnt processed it

    3) "Bellagio"
    old name
    200 likes
    not manages
    claimed 3 months ago, attempt to merge, FB hasnt processed it

    Does anyone have a number for customer support? This is a client who is absolutely wanting to spend money on FB. But that wont happen until he knows he will have the other "700" likes on his main page (#1) and the main page is displaying the correct name.

    Help.

  2. #2
    Linda Buquet's Avatar
    Linda Buquet is offline Community Leader - Google Local Specialist
    Member Since
    Jun 2012
    Location
    SoCal
    Posts
    16,634
    Thanks
    2,799
    Thanked 5,007 Times

    Re: Facebook business call support?

    I can't help you at all on FB but just popped in to say...

    Congrats! Nice client!
    Is Our Content HELPFUL? Please pay the community back by sharing!

    LocalSearchForumLinda Buquet .:. Google Local Specialist

    Consulting, Troubleshooting & White Label Services for SEOs & Agencies

    Don't Miss Important News & Tips! SUBSCRIBE to Daily Email Digest Here

    Are you a PRO? Join the "Local Search Pros" G+ Community!

    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon". ;-)

  3. #3
    Maginot is offline Member
    Member Since
    Oct 2014
    Location
    Texas
    Posts
    40
    Thanks
    3
    Thanked 3 Times

    Re: Facebook business call support?

    It was a good get

  4. #4
    dank402 is offline Member
    Member Since
    Jun 2016
    Location
    NE
    Posts
    24
    Thanks
    7
    Thanked 2 Times

    Re: Facebook business call support?

    Were you ever able to get in touch with them?

    I am experiencing similar issues trying to merge an "unofficial page" with the verified page for my client's business. Extremely frustrating and no help from FB.

  5. #5
    bercada is offline Member
    Member Since
    Jul 2017
    Location
    Ukraine
    Posts
    1
    Thanks
    0
    Thanked 0 Times

    Re: Facebook business call support?

    If you want to connect with Facebook support - that's not as easy as you think. You should write them and wait for couple of days after that
    I like to travel by my car. I need only to press Play button on my sound system and enjoy this time

  6. #6
    Member Since
    Sep 2012
    Location
    Nashville, TN
    Posts
    1,059
    Thanks
    128
    Thanked 151 Times

    Re: Facebook business call support?

    Does anyone have an updated way to contact Facebook support directly? They make it hard as heck to get in touch with them.
    Tutelary Marketing, Owner
    Local Listing Ninja - Business Listing Service

Similar Threads

  1. survey after support call
    By Margaret Ornsby in forum Google Local
    Replies: 2
    Last Post: 11-24-2014, 04:17 PM
  2. First Google Support Call
    By Mike Pedersen in forum Help & Support for Google Local
    Replies: 8
    Last Post: 08-09-2013, 06:54 PM
  3. Replies: 6
    Last Post: 02-17-2013, 08:27 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •