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  1. M

    Positive Reviews disappeared

    No the total count went down when the reviews were removed.
  2. M

    Positive Reviews disappeared

    Thank you Phil for reply. At the beginning I was able to see them on maps but not in app. Now they are gone all together. The guy who left one of the reviews he is a local guide and even uploaded 5 pictures from their event. The pictures are visible in the app but the reviews are gone. Is it...
  3. M

    Positive Reviews disappeared

    Hello, A week ago we received 2- 5 star reviews from our customers (one of the reviews was from a local guide and not just ratings but a full review). It showed up on google and I received email notification that we got new reviews. It was showing that we have 216 reviews. I responded to both of...
  4. M

    GMB Ranking Collapsed - Superior Site Booted From Pick 3

    Hi Colan, may I ask what is that software you using to get the results for business ranking based on distance (last screenshot). Would really appreciate it.
  5. M

    Please Need Help

    Thank you Joy just did. Hope someone can find a solution
  6. M

    Please Need Help

    Hi guys, did you have a chance to find a solution to this problem? I though that google would of fixed the issue by now but it still exists. Any help would be appreciated
  7. M

    Please Need Help

    Thank you William for your help. I see that it’s not only me that has this experience. So it is probably a google bug. Hope to find a resolution soon. I appreciate your time and effort. If you find something please let me know.
  8. M

    Please Need Help

    Thank you William for your awesome response. I will definitely look into adding more content to my page. I really appreciate it. In regards to this particular problem, it doesn't show their logo next to my Facebook page on desktop. It shows their logo next to my Facebook link in mobile and it...
  9. M

    Please Need Help

    Hi guys, did you have a chance to find any answers for me? The problem still exists and I have no idea what to do. Thank you
  10. M

    Please Need Help

    Hello, An update to this post: The problem is still persist. Their logo is still linked to my Facebook page.
  11. M

    Please Need Help

    wow thank you guys for compliments, fast replies and your help. I did post it on Google search forum a month ago. they told me to change Facebook main picture(since I had a video as my cover) which i did to a static picture but the problem continues. The competitor that I am dealing with does...
  12. M

    Please Need Help

    Hello, I am the owner of kids party place Max Adventures located in Brooklyn, NY. I got an issue and don't know who can help. Contacted Google my business, Facebook with no success. Here is the issue: when I search my business (Max Adventures) in google on mobile and on desktop images, for my...
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