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  1. MichaelW

    Outside Images

    Hi, I have a couple of clients that have 'outside photos' for their GMB listings that they aren't happy with; No 1. The first listing shows a bus in front of the business park. I've reported the image as poor quality and added a comment. Anyone any ideas on what happens next? No 2. Shows a...
  2. MichaelW

    Duplicate listing, 2nd office, old address citations, Any Help?

    Hi, I've tried to write a quick summary. Any help or advice would be appreciated. Initially when I started off looking at the GMB page, the GMB listing had a permanently closed message, even though it showed up for the company's brand. I was able to get the 'permanently closed message removed...
  3. MichaelW

    Manual UK Citation Cleanup

    Hi, Just wanted some advice on a UK Local Citation Cleanup. There appears to be about 20 or so listings for a client, showing an old address. How long would you expect this to take doing it manually? and is it worth the while? thanks Michael.
  4. MichaelW

    Schema Code

    Hi Here's 2 examples of schema code. Both are for solicitor/lawyer sites. Would either be better for GMB listings and higher rankings, or do they basically do the same thing and give the address? <ul itemscope itemtype="http://schema.org/Attorney"> <li> <div class="adr" itemprop="address"...
  5. MichaelW

    NAP - old address

    Hi, The website performs pretty poorly in GMB listings. I've found about 20 or so local business directories that display the old business address. I presume this is a major reason for the poor showing in the results. What's the best way to go about addressing the issue, is it contacting...
  6. MichaelW

    Business has 2 Different Websites with same phone number and address

    Hello, The business has 2 different websites (different business services offered) with same phone number and address on both. One of the websites is already listed in GMB which I have access to. How do I add the second website to GMB, do I add it in the same account? I spoke with Google GMB...
  7. MichaelW

    Google My Business Search Results Change

    I have just noticed the local my business listings totally change for web design related keywords - sites that where never there have appeared and sites that where always there have vanished.. Seems something must be up. Some of the other related business searches seem the same. any ideas?
  8. MichaelW

    Plural term not showing in Google Maps

    Hi everyone, Why would a business show up for the singular keyword + region in Google Maps, and not for the plural keyword + region? The site ranks in the organics at the top for the plural keyword + region. The site had a duplicate GMB recently which has been removed. I'm hoping that this...
  9. MichaelW

    How long does it usually take for a listing to be reviewed?

    How long does it usually take for a listing to be reviewed? I submitted a 'closed' edit last week, and was notified within a day that the Google+ Local or GMB page had been marked as permanently closed. a) How long does it usually take? and why would some take alot long than others. For...
  10. MichaelW

    What to do with Business Name Change

    Hi, The Business has changed it's name and has a new GMB Page. I marked the old GMB page as closed. However the business still trades at the same address and phone number with same type of business. Previous clients that knew it by it's old name might now think it's closed if they come...
  11. MichaelW

    Brand name searches - Company name spelling & Citations

    Do you think it makes a big difference how you spell the company name? as to whether the knowledge panel appears. For instance sometimes I spell my name as one word without a space for branding purposes and sometimes as 2 words. When I search on Google in the organics and type it in as one...
  12. MichaelW

    Brand name searches

    Hello, Why when I search for some company names does the Knowledge Graph on the right appear (with inside photos, number etc) and for some it doesn't? I've searched against a few company names that have GMB set up with profile 100% and linked to their websites and it doesn't appear. Also the...
  13. MichaelW

    Google+ & Youtube

    Hi, There appears to be 2 google accounts each with it's own google+ pages. a) This page http://******/1y3PQCF which shows all the youtube videos. b) This page http://******/1DO0AVE which shows none of the youtube videos. We'd like to use page (b) http://******/1DO0AVE as our page. The...
  14. MichaelW

    Another business sharing same details

    Hi, What's the best way to deal with another business at the same address sharing the same phone number? It's a side business, run on same premises. This appears to have caused a Google Maps penalty and stopped the original listing from showing. Any advice, should the side business listing...
  15. MichaelW

    Duplicate Listings in different Google+ Accounts

    There appears to be 2 Google 'MyBusiness' / Google+ pages for a client's ecommerce site. Here's a rough guide to how things stand for the 2 Google+ pages. (I've obviously made up the page names & emails below) 1. https://plus.google.com/111111111111111 the email associated with this is...
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