Search results

  1. Damian Rollison

    Google Allows a Custom List of Services to GMB Listings

    How is this different from the item Joy reported on back in August? New Services Options in the Google My Business Dashboard - Local Search Forum
  2. Damian Rollison

    Trending [November 5, 2019 Local Algorithm Update] Unexplained big drops in GMB rankings

    Is what Austin just reported happening for others as well? I was immediately able to reproduce it, not just for "massage kenosha wi" but for another random search I entered, "physicians tehachapi ca." Go to the local finder and move the map slightly. Rankings change. Try it again, nothing happens.
  3. Damian Rollison

    Google My Business Changes/Issues for Hotels

    We started seeing this yesterday: Google Launches New Settings for Hotel Amenities
  4. Damian Rollison

    Google My Business Changes/Issues for Hotels

    Interesting. We just tried to reproduce this and can't. Some time ago our Google support told us this was unlikely to be added for hotels. But who knows, maybe you're seeing a test?
  5. Damian Rollison

    4-Star Fake Review Issue - Over 2.3 Million Fake Ratings on Google

    Incidentally, we're also noticing that client locations where fake reviews have been removed are now displaying incorrect review counts. Google tells us the removal of the fake reviews may have caused a latency in review counts and that everything should return to normal in a few days.
  6. Damian Rollison

    4-Star Fake Review Issue - Over 2.3 Million Fake Ratings on Google

    Correction -- is addressing the problem. Some of our listings still have a few fake reviews but fewer than yesterday.
  7. Damian Rollison

    4-Star Fake Review Issue - Over 2.3 Million Fake Ratings on Google

    Thank you @keyserholiday ! I can confirm that the fake reviews have been removed from many of our client listings. We're continuing to check but it appears Google has addressed the problem. Now here's hoping they introduce a failsafe that prevents accounts from posting massive numbers of reviews.
  8. Damian Rollison

    4-Star Fake Review Issue - Over 2.3 Million Fake Ratings on Google

    @keyserholiday We have a client affected by this as well. Are you trying to build a list of fake reviewer names? I ask because we'd like to scour all of our accounts to see if we can track down any further examples that haven't been noticed yet by us or the client.
  9. Damian Rollison

    What Are the Best Examples You've Seen of Terrible Owner Responses to Reviews?

    These are great. I have a Street Fight column on this very topic: "How Not to Respond to Reviews: 10 Common Pitfalls." But the examples you guys came up with are way funnier than mine.
  10. Damian Rollison

    Google+ Local Centroid - NOT City Center! Affects Ranking!

    Thanks for posting on this topic, Linda. It certainly caught my ear as well, in particular because I have heard more than one local SEO offer the recommendation that businesses should seriously consider opening an office or moving to the center of their city in order to improve ranking. It...
  11. Damian Rollison

    Can We Trust the Major Aggregators? Whats the Best Way to Propagate NAP Data to IYPs?

    Hi Russ, It's not easy to give a definitive answer to your questions. As Nyagoslav said quite correctly, there are companies with the resources of a Google and then there are others that are much smaller. To Google I would add Yahoo, Bing, Yelp, YP, and a few others where there is (or should...
  12. Damian Rollison

    Can We Trust the Major Aggregators? Whats the Best Way to Propagate NAP Data to IYPs?

    Hi, this is Damian from UBL. I wanted to respond to these ultimately very helpful comments on our submission process and the state of the union for local search publishers in general. At UBL we are very sensitive to issues such as Russ describes, and we work carefully with publishers to prevent...
Top