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  1. Chaddow

    GMB restaurants recent change is anyone else seeing this role out

    At the moment our team thinks something similar to what happened in hotels might be happening again in a different vertical but we will wait and see
  2. Chaddow

    GMB restaurants recent change is anyone else seeing this role out

    Google has updated GMB so if you want to have book on google / Reserve with Google available for your location for your restaurant/beauty salon ( for example) you need to select a more niche restaurant category, you cannot simply choose 'restaurant' any more as it is no longer available...
  3. Chaddow

    Changes to Apple Maps data sources what will this mean ?

    Found this article over the holidays and wonder if anyone had any thoughts on it https://9to5mac.com/2019/12/27/apple-maps-rollout-us-complete/ "Apple has been working on a huge rebuild of Apple Maps in the US over the last year and a half. Now that the updates are rolled out across the...
  4. Chaddow

    Google My Business Changes/Issues for Hotels

    Hello @mikesupple We are also seeing this for the clients that a categorised as hotels we can not make changes to the hotels specific categories from this update yet though the hotel specific categorises through the API today at the start of December
  5. Chaddow

    Trending [November 5, 2019 Local Algorithm Update] Unexplained big drops in GMB rankings

    It has been a mixed picture for me taking a multinational with locations in lots of different countries The locations in Europe are seeing the fluctuations that everyone else is describing with drops in rankings followed by gains followed by a drop in the last few days However my locations...
  6. Chaddow

    How has your experience been so far with Google's Redressal Complaint Form?

    Hello @BenFisher Thanks for letting me know that there is no issue with the backlog I am submitting it in the same way as other location which has been resolved without issue But this is a case that I have never come across before as a business on the next block on the street is saying it is...
  7. Chaddow

    How has your experience been so far with Google's Redressal Complaint Form?

    Hello @Colan Nielsen @BenFisher are you aware if google is still working through the backlog I have resubmitted the same issue for a 3rd time on the redressal form today 49 days ( 7 weeks) after first raising it should I cross my fingers again or start a GMB forum discussion on the topic ?
  8. Chaddow

    Google My Business - Bulk Insights download

    Still getting the same to No matter what dates you selected you only get the last 7 days data Do we know there if there is a fix ?
  9. Chaddow

    Google My Business Changes/Issues for Hotels

    Just to come back on the google post part of this thread that @Rich Owings @Margaret Ornsby mention earlier I am now seeing posts more visible than they were before for hotel listing and without the error message, However I am unsure weather there is still an issue as once you open the below...
  10. Chaddow

    How has your experience been so far with Google's Redressal Complaint Form?

    Is anyone else having a slight delay on the time it is taking for feedback on the Redressal form as of tomorrow it will be 5 and 1/2 weeks on one of the tickets Do you think they are working on the most recent update changes to the dashboard which is causing the delay ?
  11. Chaddow

    Google My Business Changes/Issues for Hotels

    Now see the full set of new hotel amenities that were mentioned at the start of this thread A few things I have noted while trying to compile this new list to send out to clients :- Why is Russian not an available language in the service section? What do people think Social Hour is referring...
  12. Chaddow

    Google My Business Changes/Issues for Hotels

    Just to add to this These changes are rolling out globally as I am see them across my client base in regards @JoyHawkins list Google My Business deleted a bunch of categories. This was intended. They're not coming back. ( Yes seeing this ) Attributes go missing (bug - should be fixed soon if...
  13. Chaddow

    Social Icons are Back on Local Knowledge Panels

    What is the best practice here now that google has deprecated this to what I assume is machine learning or other method https://searchengineland.com/google-deprecates-social-knowledge-panel-markup-support-318755 Did everyone else ever have the experience of finding it much more difficult to...
  14. Chaddow

    How has your experience been so far with Google's Redressal Complaint Form?

    @Colan Nielsen I have decided to submit the redressal form as this is the only place I can fit all the URL of the images that are causing the problem then raise the ticket number it creates within my twitter conversation
  15. Chaddow

    How has your experience been so far with Google's Redressal Complaint Form?

    Hello @Colan Nielsen Do you think that will be ok even though this is not strictly part of the redressal form. cause of the shear volume of of the images that have been submitted some of the GMB users are level 9 and 10 local guides do you think this will make my job alot harder, but I have a...
  16. Chaddow

    How has your experience been so far with Google's Redressal Complaint Form?

    Thanks for the advice everyone I will check back in August on this one A similar question but can't seem to find where to submit it there is no option in the redressal form for images one of my clients is being impacted by a network of users that are posting 100's of images a day to there...
  17. Chaddow

    How has your experience been so far with Google's Redressal Complaint Form?

    I just have a quick question regarding time scales on this these days is it still around 2 weeks? This is the first time I have used it outside resolving suspensions resulting from the recent algo update Thanks in advance
  18. Chaddow

    Google claims progress on fake business listings on Maps

    Now making waves in the Australian edition of one of the main uk news papers https://www.theguardian.com/technology/2019/jul/10/googles-power-is-extraordinary-businesses-turn-to-the-courts-over-bad-reviews Not fake businesses but review spam
  19. Chaddow

    Google Launches Place Topics

    Hello Yes I am using a Samsung running Oreo and can see it now it must have just been a time lag thing
  20. Chaddow

    Google Launches Place Topics

    Do we know if this has rolled out in all regions yet ? Can't seem to see it in the UK , or is it a more gradual process ?
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