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  1. Tony Wang

    GMB map pack: What triggers images coming up in map pack on SERP?

    Interesting example @mblumenthal , I don't see "vehicle repair" images for any other city than buffalo.
  2. Tony Wang

    Ranking Issues

    1. Yes, primary category can possibly impact ratings. Is google not allowing you to change the category, and have you contacted GMB support about it? 2. Yes, two listings for the same business can affect ratings; they could be competing against each other, not to mention possibly diluting the...
  3. Tony Wang

    How to report with Redressal Form

    You also need to have pretty good documentation that the listing is "fake". Just because you know they're fake intuitively, doesn't mean Google will agree. There were a couple of posts here in recent months where people gave suggestions about how to effectively take down fakes, search for it.
  4. Tony Wang

    Google wont let us display address

    I'm confused, what exactly do you mean by "Google won't let us display address"? Do you mean they won't let you change the address, and so your current listing is still your old address? You should be able to click on the "Location" (screenshot) and add the address, is this not working? In...
  5. Tony Wang

    In Request A Quote dropdown, where does G source the fields?

    Good question, I'm not sure where they get the list. Presumably it should be from the Services tab you list in the GMB dashboard, but I currently don't see that accurately reflected for one of my clients. You can always disable the Request a Quote button by disabling messaging.
  6. Tony Wang

    Reviews markup showing in serps for LocalBusiness schema markup? What's going on

    I was just about to post the same, I'm still seeing review stars for certain insurance agents, namely Allsate, Farmers, Nationwide agents.
  7. Tony Wang

    Offsite changes to make after switching to SSL

    Technically, it doesn't matter which url the typical user lands on. But yes, you should redirect everything to your canonical url, that's one of the signals that tells Google what your canonical url is.
  8. Tony Wang

    Offsite changes to make after switching to SSL

    @Travis Van Slooten if your guy does it url by url then you probably need a new guy :-)
  9. Tony Wang

    Offsite changes to make after switching to SSL

    @Wirenut, yes, data should start showing up for https://www but you should let Google know that's the canonical url, although no more through Search Console: Google Search Console drops preferred domain setting - Search Engine Land
  10. Tony Wang

    Service Area Listings

    Yes, where you verify is your official business address, so that's where Google will rank you. Last year Google allowed SAB's to completely remove the address if it was hidden. However, they are still going to use your business location to determine your relevance to a search. There was hope and...
  11. Tony Wang

    Service Area Listings

    @Dawood as Den mentioned, statewide presence defies Google's notion of local. They have a strong preference for businesses that are in the same city as the searcher, and the proximity factor is even smaller than city on most typical searches. It's possible to rank organically for a statewide...
  12. Tony Wang

    GMB Map Embed in Footer vs Landing Page

    I don't think it matters as much since you're an SAB, but it certainly won't hurt. I like having it because it shows off your reviews. I'm sure there's a way to add it to your contact page, did you ask your web designer?
  13. Tony Wang

    Shared Medical Office Suite

    @tedchan, what do you mean by "easier"? For example, would you otherwise have to contact support staff to get such a listing added? I just spoke to a potential client with this exact scenario. 2 completely separate doctors/practices sharing the same office suite/lobby, same suite #100, not even...
  14. Tony Wang

    Download photos from GMB

    Awesome tip guys, just got to use it. Thx!
  15. Tony Wang

    Problems listing with some Citations

    There used to be a way to get a free listing on Yahoo, even after it was split off into Arbaco (or some such silly name, don't remember exactly) and Yext was managing it. Don't know if it still works but I'm sure Google will help you find info on it. On the other hand, I stopped worrying about...
  16. Tony Wang

    Competitor Ad Spotted on Knowledge Panel

    Totally not surprising, especially after seeing a business' own Groupon ads on its own knowledge panel a couple years ago. I expect to see more ads in more places. Even Amazon runs competitor ads on a product listing.
  17. Tony Wang

    Best Practices for Getting "Recommended" Yelp Reviews?

    What Rich said, you just have to get lots of Yelp reviews cuz most will get filtered. Reviews that get filtered tend to be for reviewers that are not very active, like few reviews written, and also not so recently. Longer reviews with good details also seem to stick better. With that being the...
  18. Tony Wang

    Does Google Use A SAB's Mobile Phone Location/s As A Signal?

    Hmm, are you sure they show ads if you've recently been the ad radius? I thought they show ads if you are in the radius, which is based on real-time. If I've been driving around town doing various things and now I want to find a sushi bar, why would they show me ads for places I've been rather...
  19. Tony Wang

    Does Google Use A SAB's Mobile Phone Location/s As A Signal?

    Get your client to ask some of those clients how they found him, that would tell you a lot. Also, do a search simulating some of those locations and see if he turns up. But kinda hard to believe he would show up in the local pack temporarily, based on him being in the location recently.
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