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  1. Tony Wang

    Benefit to removing hours?

    Client currently has normal business hours listed on GMB, but she usually answers the phone outside those hours, has it forward to her cell. I've considered removing the hours because in the local pack, it says "Closed" and that might discourage calls. Just curious if anyone has tried that? And...
  2. Tony Wang

    SAB - change address from virtual office?

    I have a new client that was using a virtual office for GMB, he does remodeling. It was showing before, but then he hid the address before I came on. Now there is no address on the listing at all, so my question is, should I even bother changing the address to his actual business address, which...
  3. Tony Wang

    Any solo guys/gals that host/maintain websites for clients?

    Hate to be morbid, but I'm wondering what you have in place in case you get hit by the proverbial bus? I'm talking about if you take care of the hosting on your own vps, for example. Handling seo stuff is more straightforward because you can give them logins, info, etc, but web hosting on a...
  4. Tony Wang

    Temporary Relocation for Dentist? Nightmare?

    My dentist client owns two separate practices in the same city, ABC Dental and XYZ Dental. He was in the process of building a new location for XYZ to be ready in a year, but lost his current lease. In a tough, situation he decided to move XYZ into the same office as ABC for a year!!! They will...
  5. Tony Wang

    Delete Single Practitioner Listing?

    I have a dentist with an established business listing, but found an old/irrelevant practitioner listing, with old address and phone. I contacted GMB support asking to delete it since we have no access to the phone or addr. They told me to claim it and then update the info. I'm thinking that if...
  6. Tony Wang

    Dental practice within a practice?

    I have a dentist that is starting a sub-specialty practice, but wants to keep them in the same office space. So, for example, ABC Family Dentist, and then new practice is XYZ Pediatric Dentist. I'm guessing that would cause some GMB problems, but I've never seen a case like this. He wants a...
  7. Tony Wang

    Can't Write Google Reviews on iPhone ?!?

    Was doing a presentation for business owners and asked everyone to get on their phone and do a review so they would understand the process better. Sure enough several people had problems. Not all iPhones, only folks using Chrome on iPhone, Safari was fine. Anyone encounter this before, and any...
  8. Tony Wang

    Forwarding old domain with some spammy links

    I have a dentist that took over another practice and partially rebranded, new name & domain, same address & phone. Yes, there has been lots of citation cleanup to do. But my question concerns the old domain, which we're forwarding to the new one. It's from 2002, so should have good authority...
  9. Tony Wang

    Indexing corporate locator pages

    I have an independent insurance agent that is listed/linked on several big insurance sites, but very few of those links seem to turn up on ahrefs, for example. I suppose the design of these "agent locator" pages may make it hard or unlikely to get indexed, seems a waste of some good links, but...
  10. Tony Wang

    2 Domains, which should I use?

    I have a new client with an auto body shop. He has been using 2 domains. #1: "full-name".com spelled out, it's a bit long, that's why he created the other. This one is 7 years old and is tied to his GMB page, which ranks #9-10 for a couple important kw's. This domain is just single home page...
  11. Tony Wang

    Local Pack Penalty?

    I have a dental client been working with for a few months. Before I go into all the details I thought I'd ask a quick initial question: Up until a few days ago, he was ranked #8-10 organic for "city" + "dentist" kw but was way down around 40-50 in maps. He changed addresses over 2 years ago...
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