Didn't work. Here's the situation.
A "friend" created a Google My Business listing for the business owner who knew nothing about SEO in 2014. The friend will not transfer it to the rightful owner. I have the CID of the existing listing.
So, we created a new listing with the owner, but Google...
Hello everyone. I am sure this problem occurs all the time.
The client cannot remember the credentials (email address & password) used to claim his Google My Business listing. He remembers claiming it in 2014 and had the PIN number letter mailed to his address for verification.
We can provide...
I am working with three established businesses. I requested a post card verification for each one. It has been over 4 weeks with nothing mailed on any of them. Suggestions on what steps to take next please?
I can see all 19 categories in the Map Maker link.
Is it correct to say that Map Maker compiled the 19 categories from the dupes?
If that's the case, I would think Google technical support should be able to see the dupes and unverify or "disconnect" them from the real listing.
I want to be sure we all learn from this as correct Google listings are important for ranking.
I reread the entire thread to see where or how you knew this might be a symptom of a dual listing but it is not clear to me how you might know. The only thing I can find is your quote here:
Instead of calling Google, why wouldn't you do this first?:
Claim the listing on MapMaker
Make the appropriate edits to the categories
Submit and see what happens
Not being argumentative. Just thinking through the options.
Thanks Linda. I found the call back number and was in the process of talking with a rep who was friendly and very helpful. Bottom line is that he initiated the verification process and we should be claimed in 24 hours. But it was your response that prompted me to call. Thank you.
We have a client that has purchased a business from the previous owner. The address and the phone number are the same but the name is different with the new owner.
We tried the telephone verification process to claim it but it went into voicemail each time. All that was left was post card...
We claimed the clients business listing in the old Google Places dashboard two years ago. When I log-in using the old Google Places dashboard (which is still active), I see the current stats. I have not moved them over to the new Google Places+ dashboard.
When I Google their business name and...