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  1. Scott ClientClicks

    Two GMB locations near each other, one office closing. What to do?

    Thanks @JoyHawkins. I'm confirming that your advice worked. GMB support called me back today and the reviews were transferred to the new office.
  2. Scott ClientClicks

    Two GMB locations near each other, one office closing. What to do?

    I left the two profiles intact as Joy recommended and just called GMB support to ask them to mark the closing location as moved and move the reviews to the other location. Support asked me to first remove the closing office from my account which I did with much trepidation. (Open GMB profile...
  3. Scott ClientClicks

    Two GMB locations near each other, one office closing. What to do?

    I have a client with two offices which are very close to each other. Both offices have GMB profiles which are claimed. The office that's closing is consolidating its staff with the nearby office. The closing office has a nice profile with more reviews than the receiving office, so I'd rather...
  4. Scott ClientClicks

    Geofencing with Adwords?

    I watched the video about geofencing from Propellant Media. They have a white label program which sounds interesting: https://www.propellant.media/white-label-reseller-geofencing/ The video does confirm that you can't yet geofence in Adwords - at least not to the contours of a building...
  5. Scott ClientClicks

    Geofencing with Adwords?

    One of my clients wants to be able to target a certain building and then trigger display ads to people who visited that building. I haven't played with geofencing before and was wondering whether anyone has experience with that technique in Google Ads or other paid ad platforms. From what I can...
  6. Scott ClientClicks

    Negative review left for wrong business name, but Google still wont take it down

    Hi Colan, I'm just checking if there was any response from Google. I realize it may not happen and appreciate your help.
  7. Scott ClientClicks

    Negative review left for wrong business name, but Google still wont take it down

    Hi Colan, Thanks for your offer! I just posted to the GMB forum and here's the link: Negative review left for wrong business name, but Google still wont take it down - The Google Advertiser Community - 1844916
  8. Scott ClientClicks

    Negative review left for wrong business name, but Google still wont take it down

    One of my attorney clients received a negative review that mentions a different attorney in the same city who has the same last name, but a different first name. Also that attorney practices a different type of law and the review mentions that. I thought this would be a clear violation of the...
  9. Scott ClientClicks

    Which software do you use for monthly reporting to clients for your agency?

    We use a combination of Brightlocal, Ahrefs, Call Tracking Metrics and Adwords reports
  10. Scott ClientClicks

    Anyone Else Noticing Local Results Vanish for Sex-Related Legal Queries?

    I've got a criminal defense client who was in the local pack for "sex crime attorney" for years, but dropped out in June when the that search stopped generating a local pack. Here's the brightlocal chart to show when it happened. I'm also seeing what Joy is talking about with only businesses...
  11. Scott ClientClicks

    Attorney SERP Results

    Hi Stan, I am an SEO that specializes in legal and have been in this game for 15 years. Keep in mind that google personalizes search results based on logged in user and the results you are seeing may be different to what I'm seeing. I say that because when I search for "dallas disability...
  12. Scott ClientClicks

    Anybody using Event Schema Markup?

    I'm working on local SEO for a business association client that wants to promote community events. I've used json-based markup in the past, but not for events. Here's a screenshot of an example of what I'm trying to achieve. If you got this to work where the events show in the search...
  13. Scott ClientClicks

    Getting Local Search Ads to Display More Often?

    Joy, That missing call button in local search ads is exactly what I was troubleshooting as well! If you're willing to share what you found, my clients and I would appreciate it. :) My guess was that the missing call button is related to that adwords announcement earlier this year when we...
  14. Scott ClientClicks

    Getting Local Search Ads to Display More Often?

    Thanks for your post Joy. You say: Care to share some of the tricks you found? :D One tip I can share is that Mobile Moxie's SEO Search Simulator works great for local search ad testing. I was on the phone with an Adwords rep yesterday and we tried to look at local search ads using Adwords...
  15. Scott ClientClicks

    Getting Local Search Ads to Display More Often?

    Thanks pbarnhart. When your local search ads appear above the three pack, do they also appear in the regular top section? The confusing part for me is that adrank is traditionally based on bid + quality score. But with local search ads, that doesn't seem to be the case.
  16. Scott ClientClicks

    Getting Local Search Ads to Display More Often?

    @Consultant - Are you asking about the local search ads that can appear on top of the three pack in mobile results? Or are you asking about local search ads on maps.google.com. If the former, I'm also looking for strategies to get ads to appear in that space above the three pack. According to...
  17. Scott ClientClicks

    Great organic rankings, but hit by Possum

    Hi JJ - I noticed that in addition to the LA and San Diego listings, there is a San Francisco DUI Experts listing and a San Jose DUI Experts listing. Do you know if the attorneys registered these names as a law Corp or a DBA?
  18. Scott ClientClicks

    Google Ranks Fake Business Listings

    @zaskar, anyone can make edits to Google maps, although Google doesn't have to accept those edits. If there is a company that is not following Google's Google My Business guidelines you could use the suggest an edit feature.
  19. Scott ClientClicks

    Worthwhile for clients to review you on Yelp if they are not regular Yelp users?

    If you are soliciting reviews for Yelp, you can prequalify a potential reviewer's email address by using Yelp's friend finder. Just type it in and you'll find out if they have an active Yelp profile. If not, send them to Google.
  20. Scott ClientClicks

    Have specific examples of penalties for using Regus centers as "additional offices"?

    Re: Have specific examples of penalties for using Regus centers as "additional office This is for you mappers with an itchy trigger finger. Don't assume that a location at a Regus address is unstaffed. I work with several lawyer clients that have regularly staffed Regus offices that are not...
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