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    Trailer Parks?

    @CraigJMount No, not that business, just several others we have had over the years @JoyHawkins That's amazing news! Does it also matter if they are mobile? Thanks all as always for the guidance :D
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    Not Ranking In A Small Area

    Hey guys, Thanks for the advice! It's good to here that what we are seeing might be location based, as we are not in the same area as the listing. Time to go out and get some reviews!
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    Trailer Parks?

    Thanks for the reply! Mostly, it's service-area businesses run by people who are dwelling in the trailer park. We have a selection of clients that are either 1) stationary or 2) mobile. If their house is on wheels, we generally won't accept those addresses. For the stationary units, we will...
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    Trailer Parks?

    Hey community, Couldn't find any guidelines on this - Are businesses (SABs) allowed to operate from trailer parks? Our rule has been - If it's got wheels, it's a hard no. However, units (like modular homes) in Trailer parks are acceptable. Does anyone else have any takes on this? Thanks :)
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    Not Ranking In A Small Area

    I am searching "Pest control in Keene, NH" Thank you.
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    Not Ranking In A Small Area

    Hello, I have tried bringing this issue up to Google support, however, they don't give me much help other than tips on improving my local ranking. I have a client in a very small township. There are currently only 2 other businesses with the same category in the area. However, when I search the...
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    GLITCH? Listings have disappeared!

    Thank you, Colan! It's very frustrating that the GMB Support team basically told us to create new listings when we have experienced this glitch before... Hoping that a resolution can really be reached. :)
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    GLITCH? Listings have disappeared!

    Hi Colin, Thank you so much for your response (and happy Thanksgiving!) I have posted to the main GMB forum. Organization Account - Listings Disappeared - The Google Advertiser Community - 1823860 Thanks again!
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    GLITCH? Listings have disappeared!

    Hi all, Bad news - Around 80 listings that we had in a G Suite linked to an organizational account have disappeared! When we created more listings in this account to test it, they are also not displaying (though the PINs have been sent out). There was a similar glitch to this that occurred...
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    GMB "Agency Dashboard" Problems or Confusion

    Hi Joy, That particular glitch did not occur at any point yesterday, between 9am-5pm EST on my end! However, I have seen that happen before where the loading bar just loads and loads. It seems to be a periodic thing that just goes away after awhile - In some instances has been a days-long...
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    GMB "Agency Dashboard" Problems or Confusion

    Hi Joy, Thank you for getting back with my questions. In the mean time, I have managed to move the listings into Location Groups and share the access and it looks like the notifications are still working, so long as we have less than 100 listings in our original account. I feel like what I was...
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    GMB "Agency Dashboard" Problems or Confusion

    Thanks Joy - I appreciate it! This platform has so much potential but so far I feel like it has been nothing but a big headache. :)
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    Google - Different ZIP Codes?

    The listing has not been set up yet as we are confirming with the client if they gave us the wrong ZIP code or if we should just match Google.
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    GMB "Agency Dashboard" Problems or Confusion

    Hey all, First of all - Thank you for all the help that this thread and forum have provided! It has been truly invaluable, and extremely appreciated. You guys rock! :) As we know, there are many issues with migrating listings to the Google My Business Agency account. Primarily, we are...
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    Google - Different ZIP Codes?

    I keep running into a problem where clients provide me their address, but Google recognizes the ZIP code as being different. Normally, I would edit the client's address to match Google - But wondering if this is the correct thing to do? Example: ADDRESS: 4202 Clay St Ne Washington DC 20748...
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    GMB "Agency Dashboard" Problems or Confusion

    Interesting! We were excited to hear that we may be able to get review notifications, but nothing has come through yet. I called GMB Support and the rep told me that we have too many listings to receive review notifications (we have around 4,000 published listings). Reference...
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    GMB "Agency Dashboard" Problems or Confusion

    Hey Jim, I see where you are hitting the difficulty. Maybe these are some possible solutions? If you have multiple listings in the same account, even if you are the owner you should still be able to transfer those locations into a location group (we were able to). Then, invite the organization...
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    GMB "Agency Dashboard" Problems or Confusion

    A new issue! Under Requests sent, we currently show 23 listings. However, we have requested (through different member accounts) access to over 200 listings since we migrated our accounts. No matter how many more requests we send, the number remains 23. Currently trying to contact Google...
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    GMB - New 'Admin Rights' Procedure?

    Hi all, Many thanks for the assistance - We have tried doing as Google suggested in a few cases, and indeed it has led to some listings getting suspended (that we did as test cases). I will get my team to dig up the info on these and post here a bit later! Thanks again, Abby
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    Problems with iBegin phone verification

    Hi all, My agency has experienced similar problems with iBegin. However, we are always able to send the code. The issue that we get is that the listing continually loops and never actually verifies. We have stopped using it all together, even though it is highly rated. What a shame!
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