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  1. Lanerizz

    GMB Removing Short Names

    Hmm, okay. We're getting reviews but the Short Name isn't working. To be clear: We aren't using the short name we picked to ask for reviews, we've been using a ****** link.
  2. Lanerizz

    GMB Removing Short Names

    Okay, thanks!
  3. Lanerizz

    GMB Removing Short Names

    Hello, having a recent problem with a couple accounts where I am attempting to add a short name for them and Google keeps removing it. As in it goes Under Review, then later shows in orange crossed out. I have tried a couple different names, I know they aren't already claimed. Anyone running...
  4. Lanerizz

    Reporting A Business Temporarily Closed

    Coming across many businesses that have updated their website to say Temporarily Closed but not GMB. There doesn't appear to be a Suggest An Edit for this, am I missing it or is this just not an option?
  5. Lanerizz

    Multiple Users Reporting Spam

    Thats what I figured, thank you.
  6. Lanerizz

    Multiple Users Reporting Spam

    As documented, having multiple users report the same spam has shown to help get it removed faster. My question is does the location of the users reporting matter? IE if you're in an office with your team on the same IP, and the team all submits the same edit from different Google users, is that...
  7. Lanerizz

    Getting Option to Add Products For GMB

    Anyone get any further updates on this? I still don't have it for the business in question. Imagine any efforts to resolve here have been put on the backburner....
  8. Lanerizz

    Tale of Two Cities And A Client on the Border

    ah okay, so Farmers Branch it is then. Thanks for the fast responses Colan!
  9. Lanerizz

    Tale of Two Cities And A Client on the Border

    oh okay! So it can still say Dallas even though it's Farmers Branch, interesting. So NAP consistency would necessitate everything else say Dallas too, right?
  10. Lanerizz

    Tale of Two Cities And A Client on the Border

    Thanks Colan! They do not fall in the shaded area. From that viewpoint pretty clearly Farmers Branch. Recommended to change then?
  11. Lanerizz

    Tale of Two Cities And A Client on the Border

    I have a client (non-SAB) who just moved to an office building on the border of two cities: Dallas and Farmers Branch, TX. We changed the GMB address to the number, street and zip code, in Dallas. GMB accepted the edit (without a postcard verification by the way, which is a whole other thing I...
  12. Lanerizz

    Google My Business Support Request Question

    I submitted a Move request via the Google General Support form since they shut down the phone support. I received this email: 2020-04-16_1114 As this is a manual request, the Help Center will not take care of my needs. Do I need to reply and send my request again, or will they read it and...
  13. Lanerizz

    Restaurant Changes RE: COVID-19

    Got it, thank you so much.
  14. Lanerizz

    Restaurant Changes RE: COVID-19

    Does this mean Spam Fighting via Suggested Edits is largely a waste of time right now?
  15. Lanerizz

    Restaurant Changes RE: COVID-19

    So would this advice apply to businesses (such as jewelry stores) that could add "- Video Appointments" if they are offering such appointment types due to store closures?
  16. Lanerizz

    Multiple businesses, same location

    Appreciate the response. Keep needing the pull back from my lesser impulses haha.
  17. Lanerizz

    Multiple businesses, same location

    Similar situation for me, only one of them is a Service Area Business which was suspended after a move. Since its SAB, there will be no signage, but to move I needed to list the address which is understandably confusing for Google. I did already post this on the Google Support Forum: Moving A...
  18. Lanerizz

    Getting Option to Add Products For GMB

    ah yea, hey rather know all the options but yea not desperate enough haha. thanks!
  19. Lanerizz

    Getting Option to Add Products For GMB

    Hello, I have a Jeweler who for some reason still doesn't have the ability to create Products (not product posts). THey have another location set up the same way that does have this option, so I know it's not a category issue. Anyone know how to get this to show up?
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