So our client isnt too pleased about the below showing up on their pages. The info is coming from https://carbonhealth.com/coronavirus/covid-19-testing-centers
Does anyone have any information on this? ANy way to control it if the information is wrong? @CarrieHill
We noticed recently that in the knowledge panel Google is removing 2 photos, making it blank space then showing just 2 photos. One is the map and one of the business. We have seen this on multiple accounts. Example below. Not my client but just wanted to show an example :)
Any idea whats going...
@JoyHawkins @CarrieHill Has there been any update to this for desktop/laptop knowledge panels?
We just spoke to our client and they want to know when/if this will show on laptop/PC's since alot of their traffic is now not coming from mobile.
We have 4 locations in MAryland and Google marked this locations as Temporarily Closed but they are not. ANy idea why Google would do this? Trying to find explanation for client. Only thing I can think of MD is a hot spot for Covid-19 and assumed they were closed?
We added a Covid 19 related post to GMB and it didnt sit any higher on the knowledge panel like they said it would. Has anyone seen a Covid 19 post go higher in knowledge panel?
From SearchEngineLand: Google My Business Launches New Post Type for COVID-19 Related Announcements -...
Welp--looks like GMB support via email now has been completely removed. THe only option is to post to the GMB support forums. I have a huge issue where my clients website provider went down last week. Google stripped their URL's from their GMB pages. We put them back in and now all 200 listings...
Learning the hard way here. DONT REMOVE HOURS! We did this and it didnt work. Simply goes into Pending Edits mode and hours still show. You will have to add special hours as CLosed for the time you wish to remain closed.
Dont change your hours or just remove them. IT WONT WORK. You have to add special hours only. We attempted to remove hours Friday and they all went into "PEnding" status. They have sat there like that since then and hours still appear on listng. You must show them as CLOSED in Special Hours.
You can go to main GMB dashboard, click the location(s) you want, then and click on Insights from drop down on right side. From there you can pick specific dates. I believe it goes back a year and a half or so.