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  1. CarrieHill

    Businesses with multiple departments surfacing "child" departments instead of main listings

    Earlier this month @DickHannah (Paul) posted about an issue Auto dealers were facing where the service or parts department GMBs were showing for a branded search instead of the main car dealer listing (Multiple Departments at a single address - Automotive - Local Search Forum). It's worth...
  2. CarrieHill

    NEW Use Places Scout to Create Visual Aids for Ranking, Monitor GMB Changes & Create GMB Scorecards

    We’re pleased to announce that Places Scout has signed on to be a Gold Sponsor of Local University Advanced on June 3, 2020. The team at Sterling Sky uses many of the Places Scout features - our favorite is the Geo Matrix Ranking Report. These reports show your ranking on a map grid - AND you...
  3. CarrieHill

    Get Online Care link showing up on Healthcare listings

    Mike Blumenthal noticed that the "Get Online Care" link that is populated in the back end of GMB is now showing live for some healthcare listings on Mobile in the US. https://localu.org/covid-19-get-online-care-links-showing-on-mobile/ This is great news for those that need to see a doctor but...
  4. CarrieHill

    dbaPlatform Offering GMB Post Scheduling Tool for Free during COVID-19

    We received news from our friends over at dbaPlatform that they are offering their useful GMB Post scheduling tool for free during the COVID-19 shutdowns and restrictions. This is a great opportunity to try it out, and to schedule out the posts that you might not have the manpower to manage on...
  5. CarrieHill

    GMB Now Showing Takeout & Delivery Labels in Maps

    @krystaltaing shared a screenshot on Twitter of Google adding new Pickup and Delivery buttons right in the GMB listing - this doesn't 100% seem to be linked to Grubhub, et. al. associated listings - The button is showing for all listings, but if they're clicked a restaurant that doesn't...
  6. CarrieHill

    New Feature: Multiple Photos in Posts

    Google has now enabled regular, offer & event posts to feature more than one photo! It's kind of a cool new feature that might be used for storytelling within Google Business Listings. There are a few kinks to iron out: Images were not scrollable on mobile (nor do they indicate there's more...
  7. CarrieHill

    New Feature - Claim This Business (But My Listing Is Already Claimed?)

    Elizabeth Linder of Kick Point pointed out a link on a claimed Google Business Listing that said "Own This Business? Claim it now." Krystal Taing - A GMB Gold Product Expert replied that this was a new feature that makes it easier for business owners to get access to a business listing that...
  8. CarrieHill

    Emails from Google "Unpublished Google My Business listings about to be deleted" - Don't Panic!

    Google is sending out emails that warn you that your "Unpublished Business Profiles will be deleted in 30 days." Don't panic - these listings that you may have created but never published. Most of the time, you'll notice that the email came to a different Gmail address than the one that "owns"...
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