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    Street View & Street Name Issue

    They are not getting the right directions because maps still has the old street name even though the sign has been changed to reflect the new street name. And yes we suggested the name change to street in maps but as you know that can take forever..IF they ever change it. We made that request...
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    Moz/Uberall Partnership

    Wiped it out of GMB or wiped it from your updated Moz dashboard?
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    Street View & Street Name Issue

    Hi everyone So we are having an issue for a client that has to do with Google Maps Client has a verified page Client built a facility and the city changed the name from one name to another. This is recognized by USPS with the new street name. Heck even Apple Maps updated their info. Google...
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    New Moz Dashboard

    Same here. We cant justify the basic package without aggregators. It goes against everything Moz buried in our brains and we buried into our clients brains. And their directories do not warrant the value for us.
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    New Moz Dashboard

    This is my frustration. Lack of communication. I am still trying to find out if the 21st is still when everything is going to be fully functional(e.g. when can we sync?). I cant get an answer. I have alot of people that are asking me internally what the heck is going on and I dont know what to...
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    Apple Maps is so slow to correct errors

    Yes. Unfortunately it usually takes multiple edits to have them change things. I am hoping one day Apple Maps will get it together and make a better product thats actually supported.
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    Apple Maps is so slow to correct errors

    Hi Rich Our team has seen success in using an iphone or Ipad to make these edits manually. Recently had a situation where an emergency room was showing actually hours of operation. Obviously they are open 24/7. We simply go in and suggest the update. Within a week it was changed. Our team...
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    Advice Local Directory Listing Service - Suggestions or Advice

    We had AL years ago and fired them. They were terrible. Promises after promises. Nobody communicated with us. We would have monthly calls with them and hear alot of promises and nobody would deliver. Very frustrating then they started outsourcing alot of things. We moved all of our clients to...
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    Moz/Uberall Partnership

    Great question. I have been trying to find that out for 2 weeks and nobody can tell us (n):mad:
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    Moz/Uberall Partnership

    This article here(mind you Moz never disclosed this to us) https://www.businesswire.com/news/home/20190604005176/en/Moz-Expands-Partner-Ecosystem-Delivers-Best-of-Breed-Local Moz basically white labeled the Uberall dashboard
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    Moz/Uberall Partnership

    We use Moz and they are going through a transition and have partnered with Uberall for their Moz Local product. Is anyone else dealing with this transition?
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    User Edits-What is Going On?

    That example was NOT my clients example. That was the a random business I was looking at and saw that edit. So yes definitely not logged in when viewing that
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    User Edits-What is Going On?

    That was our thinking. What would stop a competitor to change the phone number and/or website URL? We were thinking maybe this has something to do with the recent rumors about charging for GMB. Maybe there are going to be different tiers or something(Free means anyone can change stuff vs if...
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    User Edits-What is Going On?

    So we were doing an audit of one of our client's GMB listings (NOT LOGGED IN) to make sure they were appearing properly on Google Search & Maps. One thing we noticed was user edits are showing up in the knowledge panel of their verified listings. For example, a user suggested the phone number...
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    Whitepages.com

    Hi Darren! Tried that. Not at all for that location. I spoke to Infogroup and they saw the 800 number tied to one location so he removed that but not for the other. For the life of me--no idea how that even happened in the first place. The 800 number belongs to a another vendor of the client...
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    Whitepages.com

    Hey everyone We have a client who has some listings where an 800 number is appearing on Whitepages.com and we have zero idea where the info is coming from. This client has Moz and Yext. I have been doing some digging and noticed it looks like Yext dropped them as a partner and Whitepages.com...
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    Someone trying to change GMB location name, EVERY DAY

    You are probably getting spam audited. People have been told in webinars to do this if they feel competitors are trying to rank for keywords. BUt if its happening over and over that is kind of odd. Is it on every location?
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    GMB category named "POI Establishment" - what is that?

    The problem the updates have not been cleared out from main dashboard. They still show up as updates but when you go into the listing there is no update. Very frustrating from an agency side because we have all of the updates and most of them are not legit.
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    GMB category named "POI Establishment" - what is that?

    For us they removed the POI category update from the "info" section but the problem is the "Update" is still showing on the main GMB dashboard. So we go in, it says we have 40 updates, go into the location and there is nothing there to update.
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    Create a short name & URL for your business

    Hi everyone! We noticed that Google is allowing a short URl & name for GMB but for the life of us we dont know why anyone would do this or what value it would bring. The article from support we found is below. We arent sure when this even happened. Anyone familiar with this? To be clear, we...
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