Search results for query: suspensions

  1. JoyHawkins

    Suspension - First one in a long time

    I'm still avoiding multiple changes at the same time. I might be paranoid but we haven't had a single suspension yet.
  2. Rich Owings

    Suspension - First one in a long time

    Are new suspensions still happening after minor changes? I've asked a few clients to make one change at a time, but I've been afraid to touch any listings directly. Is it safe to do so again?
  3. Tim Colling

    Suspension not lifted

    Thanks, Joy. Correlation not causation, then.
  4. JoyHawkins

    Updates Prompting Suspensions - Resolved?

    Hey Abi, I'll copy over the paragraph in my guide that shares my advice on this. The amount of suspensions has died down a little bit but there are certain business categories that will always have more suspensions than others. "If you are working in spammy industries like locksmiths, drug...
  5. JoyHawkins

    Suspension not lifted

    ...people could have had an account suspension which could be slowing down your ability to get the listing reinstated. Also, just wanted to clarify that the issue with short names wasn't causing suspensions. The listings were just randomly vanishing but did not show up as suspended in the...
  6. JoyHawkins

    Suspension - First one in a long time

    That fix they were talking about was for a different issue discussed here. It was for listings that vanished even though they weren't suspended. The backlog of suspensions that started weeks before is still ongoing and isn't a technical issue so it is still pretty slow moving.
  7. A

    Updates Prompting Suspensions - Resolved?

    Hello community! Due to the massive amount of suspensions that we have seen and the fact that Google is dealing with a backlog of suspended listings, we have been extremely cautious with the care of the listings that are Live. We noticed that when the suspensions started about a month ago...
  8. boydlake

    Suspension - First one in a long time

    I just had 8 of ten suspensions lifted for a client last week, so I see signs of them responding, but I also have clients that have no reason to be suspended still in suspension. Most of those don't show falling rank though, which has been good to see at least while we work through it. One...
  9. Conor Treacy

    Suspension - First one in a long time

    Just an update with regards to the suspensions on our end. 1 recovered yesterday, the other is still suspended. Still nothing from Google :( If it wasn't for the reviews attached to the GMB, it would almost certainly have been quicker to just delete the account and create a new one. And then...
  10. LilyRayNYC

    Shortnames causing suspensions: could it be because of Google's proposed shortname?

    ...removed the shortname, they came back. (I can't remember if mine used an underscore or not, but it was the one Google recommended) 1) Can anyone help me figure out where to edit my shortname? It seems to have disappeared (See attached image) 2) Could underscores be causing these...
  11. Matt Cas

    Hard Suspension but Showing as "Published"

    @premiumweb Yep. In my case, all of the listings that had hard suspensions from this bug were still showing as "Published" within the GMB dashboard so the only way to see they were actually suspended was by trying to view them on search and maps.
  12. Matt Cas

    After a GMB suspension, do rankings usually return?

    I had a few listings get hard suspensions and then reinstated a few days later from the short names bug last week and their rankings bounced right back as well.
  13. JoyHawkins

    After a GMB suspension, do rankings usually return?

    ...suspension last summer. One of my employees had his account suspended (wrongly) and it was fixed within a few days. It caused soft suspensions for about 2 dozen listings and a hard suspension for Sterling Sky's listing. Our findings (which I reported at the last LocalU event) were that...
  14. AndySimpson

    Suspension - First one in a long time

    ....so 50 separate reinstatements I guess. Oh dear, time for an interesting conversation with said "friend".
  15. j_holtslander

    Suspension - First one in a long time

    My instinct is that that would count as 50 separate soft suspensions. Otherwise the dashboard probably wouldn’t even be accessible.
  16. Tim Colling

    Suspension - First one in a long time

    I filed a new reinstatement request, for a new suspensions, on Saturday, and have not yet received an acknowledgement.
  17. Matt Cas

    Hard Suspension but Showing as "Published"

    ...in the Google Search and when I clicked "View on Maps" there was no business shown on Maps. Yeah, like with your previous client soft suspensions I've seen listings get hard suspensions in the past but they showed a message in the dashboard saying "Suspended". In this case, the listings were...
  18. JoshuaMackens

    GMB Suspensions After Being Granted Access

    Goodness. @JoyHawkins and @Colan Nielsen has Google recently upped the trigger sensitivity for suspensions? Are they aware of the issues currently?
  19. Rich Owings

    Suspension - First one in a long time

    Looking for a little clarification here... Are these hard or soft suspensions? In other words, does the listing still show on Google and you've just lost you ability to manage it (soft suspension)? Or has it vanished from Google Maps / map pack results entirely (hard suspension)?
  20. JohnScho

    Suspension - First one in a long time

    We have several accounts that got suspended for things like adding photos, and one for changing the URL to HTTPS! We have changed NOTHING else. And to make matters worse, we needed Google's help in reacquiring a GMB (login info lost). It took 2 months but we finally got in, open it up DID...
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