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  1. S

    Google Guaranteed icon question

    I personally didn't see it, my client claims he did. I can ask him again next time I speak with him about this. He sent me a screenshot but it didn't have the full site, just the icon cropped out so it wasn't particularly useful anything.
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    Google Guaranteed icon question

    Thank you guys, that is a good explanation and hopefully he'll understand!
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    Google Guaranteed icon question

    If the guy's alread using the program, I'd think that would be okay?
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    Google Guaranteed icon question

    Yes this is about having it on the GMB knowledge panel. This is like a sales pitch, it doesn't say anything about using their badge on another site. I am trying to find the info I previously came up with about needing "permission" but it was buried so so so deep. Because I've had previous...
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    Google Guaranteed icon question

    I have a client who wants to add a Google Guaranteed icon somewhere on his website. I am trying to dig around and see if there's an regulations they have for this, similar to how BBB has a specific logo and they can only add it if their site is the same as their accreditted BBB info, etc. but I...
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    Websites suddenly disappearing

    I did. I'm still following it though, because this is like the third time I've had to add it back. The first time, it already had the strikethrough within seconds, I hadn't even logged out when it was already removed!
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    Websites suddenly disappearing

    A-ha I found one! I updated this one about a week or so ago, and when I checked on it today, the website is showing orange with the line again and the live knowledge panel is already missing it. Well I am trying to put my tiny url here but it keeps starring it up so let's try this This is the...
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    Problems With GMB Suspension Appeals

    I was successful with this one. I did not get the regular auto-response but did get the usual reply that it has been reinstated. So it looks like they have indeed fixed the problem with the appeal form not making it someone. Woo hoo.
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    Problems With GMB Suspension Appeals

    Possible update. I had another company suspended, filled out the regular form, did not receive the auto-response with the case number at all... Been refreshing my inbox for 5+ minutes and usually it arrives within seconds of the form being sent. Trying to decide if I should give it more time or...
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    Websites suddenly disappearing

    I wish I had paid better attention, but it didn't really click with me until like 7 clients in a week or something, so I can't really recall any connection between them. I can say they are all different business with different websites, not related to each other. I'll keep an eye out as I...
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    Websites suddenly disappearing

    I wish I had noted specific clients for reference, but alas, I did not. I have noticed at least in the past week or so that the business websites are being removed from a lot of GMB dashboards. I log in, check everything out, and it's where it should but, but it is orange with the line, like...
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    Problems With GMB Suspension Appeals

    I took them 7 full days (which I guess is 5 business days) to respond to my Facebook question. I expected it would be awhile. The response was canned and generic, I provided case ID, and and now I am waiting some more. I am used to the waiting game with these cats. My main concern for now is...
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    Problems With GMB Suspension Appeals

    I don't have Twitter, but I did message them on Facebook yesterday as well. Thank you for the suggestions.
  14. S

    Problems With GMB Suspension Appeals

    3-4150000026780 is my most recent one.
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    Problems With GMB Suspension Appeals

    I've had this recurring issue recently with GMB suspension appeals. I fill out the form directly from the link they provide in the management page, and I get the following auto e-mail response: "This email is no longer monitored. If you have privacy related questions, please refer to this page...
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    Getfave and Merchant Circle

    I just wanted to say, I am having so much fun doing this. It's so satisfying to see all those previously unattainable duplicates now turned into gibberish!
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    Getfave and Merchant Circle

    That is actually a brilliant idea.
  18. S

    Getfave and Merchant Circle

    All of my experience with Merchant Circle was 1 listing per email address, and I don't have an endless supply of email addresses to use to claim all the duplicates. I haven't had issues with claiming, updating, etc. Just trying to get rid of dupes and no means of communication for 2 years now...
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    Getfave and Merchant Circle

    For the most part I just tack an irate note along with the URL to the problem listing, then move on with my day. But some people don't understand "unresponsive" and "dysfunctional" and "garbage site" so I have to at least look like I try :cool: I already had those 2 addresses for Merchant...
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