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    SAB's Address

    So I'm nearly 100% sure I know the answer here BUT! We have had a few clients lately that are SABs and want their address shown. Now I've seen what appears to be preferred placement for businesses that have their address showing even if they are home addresses, but it still seems suspiscious to...
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    Listings Not Showing - Marked as Spam

    Hello, over the course of the last month or so I have had a handful of my client's listing being marked as spam. All of which are SABs, they have clean addresses which are hidden on the listing and on the associated website. I have submitted reconsideration requests and attempted to call and...
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    Local Search

    Hello, Over the past few weeks it looks like I have been seeing less and less local map packs showing. Very rarely now do I really see the 7 pack or even the 3 pack while the single box and pure organic results are increasing. Its not completely gone or anything but I know that terms that used...
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    Blended Algo?

    Hello, I have been seeing this more and more lately where a maps listing is displaying SEO data from the website like so: I hope you can see this without too much difficulty. The search is "windshield repair covina ca", the results only bring up one listing! It looks like it is verified but...
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    Adding a Manager

    Greetings, I was curious as to what some of your thoughts are on the new process for claiming or being added as a manager on Google (what used to be) Places. A few co-workers of mine are trying to figure out the smoothest, most trouble free way to obtain management for already claimed listings...
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    Verification Errors

    Hello, As you all know part of successfully managing a local listing is making updates, tweaks, and general edits from time to time; and, as you all know these edits will sometimes force a re-verification postcard. In the past couple of weeks I have been facing an error that will not permit me...
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    Kansas City, Kansas vs Kansas City, Missouri

    Hello, I have a flooring contractor in Kansas City, Kansas that is working with me. He has been very patient and is ranking if the search term is long tailed to include the state or state code. His conversion and even traffic numbers are really low however. If the state code is dropped from the...
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    Linking in the Google Local Listing Description

    Hello, When Google+ Local came out I was pretty excited to see that you could create links within the description. At first every new client I got I used links in the description and did not have any issues, lately though I have been linking less and less. I was wondering if anyone knows the...
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    Daycares

    Hello, I have a handful of daycare businesses that recently have been seeing a drop in traffic. Their rankings are all remaining solid and are not fluctuating or dropping. According to the trends chart the search volume is typically low in December and this year was no different. Is anyone...
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    There Can Be Only One

    I am working on consulting for a carpet cleaner in the Los Angeles area. While doing some initial review I saw something pretty troubling for his signature category or keyword. THERES ONLY ONE LOCAL LISTING! While there are more robust map packs for some of his top keywords I was curious if...
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    New Account or New Business?

    Hello, I have been working on this account for a couple of days trying to clean up his listing which has been edited with the wrong information. His places dashboard is still the old one, and had all of the correct information. I submitted it again there as well as on the listing to no avail...
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    Descriptions

    Hello, I am doing some research for one of my customer's competition and came across a page that looks like it is grossly spamming the description area. -https://plus.google.com/111375709505547615900/about?gl=US&hl=en-US Why is this acceptable? Or is it un-acceptable and they just haven't...
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    Longtail Results VS Search Engine Location

    Hello, In the past we have easily been able to review the rankings of our clients by either using a longtail search phrase or by setting our search engine's location to our customer's main area. We had success with both options pulling up the same SERPs that our customer would see at their...
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    Organic Map Placement and Local Listing

    Hello, While reviewing an account I ran across something very interesting. It looks as though recently this client fell off of the local map pack. Digging deeper I tried to find a dupe or for signals that might suggest a merge, I didn't see anything that would lead me to believe that either of...
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    Canadian Local Marketing

    Hello, I looked around online but have yet to find any really helpful and valid information. We have had clients in the past that have been interested in marketing in either Mexico or Canada but put on the back-burner for the time being. Recently we had a similar topic hit the table again. From...
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    G+ Posts and YouTube Comments

    We often post a link of the YouTube video we have created for our customers on their G+ page. While doing some review I noticed that the post from G+ was appearing as a comment on the video in YouTube. To me, it looks a little shady. This is a relatively new update connecting the two so there...
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