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  1. #1
    Member Since
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    What to do when street address in Google is different than physical location?

    I have a client who's had problems w/ Google Maps/Places for a long time.

    I noticed that when you search the address of their office, Google shows a marker in the wrong location. I've contacted MapMaker over a year ago... and again and again.

    I accessed the city/county GIS website and noticed that they too have a discrepancy with street address and location of the building.

    Here's a screenshot explaining the issue. How can we get this resolved w/out having to get local gov't involved?

    Name:  Madison-AL-GOV-GIS.jpg
Views: 1141
Size:  96.1 KB
    Chris Ratchford
    Prodentite
    Dental SEO & Websites

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  3. #2
    Member Since
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    Toronto, Ontario
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    Re: What to do when street address in Google is different than physical location?

    Chris,

    Try searching for the address on Google Maps, select Report A Problem and then select "

    ---------- Post Merged at 08:07 PM ---------- Previous Post was at 08:06 PM ----------

    Quote Originally Posted by Chris Ratchford View Post
    I've contacted MapMaker over a year ago... and again and again.
    What do you mean? How did you contact them?
    Colan Nielsen l GMB Top Contributor
    Vice President, Local Search at Sterling Sky
    Connect on Google + and Twitter

  4. #3
    Member Since
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    Re: What to do when street address in Google is different than physical location?

    Hi Colan,

    The problem isn't just the wrong pin, but the street block markings are off.

    I contacted MM by going to Google Map Maker. Is that what you're asking?
    Chris Ratchford
    Prodentite
    Dental SEO & Websites

  5. #4
    Member Since
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    Re: What to do when street address in Google is different than physical location?

    I'd post in the Map Maker forum and get a pro mapper or Googler to help you.

    https://productforums.google.com/for...orum/map-maker

    If you can see pending edits that never got approved, post in review edit requests.
    Or post basically what you did above in the general forum I would think, asking for help getting it fixed.
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

    Don't Miss Important News & Tips! Subscribe to Daily Email Digest Here

    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

  6. #5
    Member Since
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    Re: What to do when street address in Google is different than physical location?

    Timely question, we are having an issue getting changes approved for one location.

    The scraper has made a mess of things, marker is off, etc., and it has been going crazy since April.

    I've had pretty good luck with approvals until now but I noticed that you can also protest a denial and leave a comment.

    Keep us posted on your progress...
    Online since 1995, the ARKlady has been cyber-jungle trailblazing a while. She no longer offers business services but remains a geek and keeps her eyes and ears on the pulse of the Internet.

  7. #6
    Member Since
    Jan 2013
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    St. Paul, MN
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    Re: What to do when street address in Google is different than physical location?

    Hi Chris,

    I moved the location of the address (not the business marker) so that when someone searches by address, the address marker displays in the correct area. Once the edit is approved on MapMaker, the address marker should be correct. For me, address changes typically take a few days to be approved.

  8. #7
    Member Since
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    St. Paul, MN
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    Re: What to do when street address in Google is different than physical location?

    Chris, address should be correct now, https://maps.google.com/maps?q=72+Hu...abama&t=m&z=19

  9. #8
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    Re: What to do when street address in Google is different than physical location?

    Alex rocks! Can we call you our new MM rockstar now?
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

    Don't Miss Important News & Tips! Subscribe to Daily Email Digest Here

    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

  10. #9
    Member Since
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    Charlotte NC
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    Re: What to do when street address in Google is different than physical location?

    @allc Alex,

    Good karma coming to you! I really appreciate your help!

    Can't thank you enough!!!
    Chris Ratchford
    Prodentite
    Dental SEO & Websites

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