Hi Robin,

Sounds like a mess. A couple major violations. Can't have a listing claimed twice. Plus as you probably know, even though KW stuffed in the business name field helps you rank higher, it's a major violation that can get them suspended.

How to fix is complicated and I'd be guessing without seeing the listings.

If you post links, I'll move this down to the help forum where we can do a deep dive and see if we can figure out the best course of action but this one could get really complicated. Again don't know without investigating.