GradeUs banner  below header new

User Tag List

Thanks Thanks:  0
Likes Likes:  0
Results 1 to 4 of 4
  1. #1
    Member Since
    Jul 2012
    Location
    Toronto, Ontario
    Posts
    2,735
    Thanks (Received)
    44
    Likes (Received)
    59
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)

    Understanding How ATM's and the Like Fit In

    I was just having an interesting discussion with one of my colleagues about ATM's and how they fit into Google Places in light of them recently being added to the Quality Guidelines:

    .Your business location should be staffed during its stated hours.
    • Exceptions to the above are self-serve businesses such as ATMs or video-rental kiosks. If adding these locations, you should include contact information for customers to get help.


    At first thought that ATM's go against Google's guideline that states:


    • Only businesses that make in-person contact with customers qualify for a Google Places listing.


    Then my colleague pointed out the subtle detail in that guideline. It doesn't say "only businesses that make person to person contact" it simply says "Only businesses that make in-person contact" which would make room for an ATM to have a G+ Local page even though it doesn't have any staff there to make contact with the employee, since customers are indeed making contact with the business/ATM.

    Does this also mean that vending machines and other non-staffed kiosks qualify for a Google+ Local page?

    Anyone ever looked into this before?

    Colan Nielsen l GMB Top Contributor
    Vice President, Local Search at Sterling Sky
    Connect on Google + and Twitter

  2. GradeUs in thread
  3. #2
    Member Since
    Jul 2013
    Location
    Melbourne Australia
    Posts
    428
    Thanks (Received)
    0
    Likes (Received)
    0
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)

    Re: Understanding How ATM's and the Like Fit In

    Fascinating question - I would never have thought of that "loophole" in the wording. Curious myself now...

  4. #3
    Member Since
    Jul 2012
    Location
    Toronto, Ontario
    Posts
    2,735
    Thanks (Received)
    44
    Likes (Received)
    59
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)

    Re: Understanding How ATM's and the Like Fit In

    I also posted at the Google forum to get some feedback:

    https://productforums.google.com/d/m...Y/Ymgr0wVCvE8J
    Colan Nielsen l GMB Top Contributor
    Vice President, Local Search at Sterling Sky
    Connect on Google + and Twitter

  5. #4
    Member Since
    Jul 2013
    Location
    Melbourne Australia
    Posts
    428
    Thanks (Received)
    0
    Likes (Received)
    0
    Mentioned
    0 Post(s)
    Tagged
    0 Thread(s)

    Re: Understanding How ATM's and the Like Fit In

    LOL - Over-analyse?! Never!!!
    Would love to know what the acceptable exceptions are to Google's rules... sigh...

Similar Threads

  1. Just to check my understanding of the current state of play for multiple locations...
    By Simon James in forum Help & Support for Google Local
    Replies: 17
    Last Post: 11-12-2012, 05:44 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Local Marketing Summit banner above footer new