GradeUs banner  below header new
Thanks Thanks:  0
Likes Likes:  0
Page 1 of 3 123 LastLast
Results 1 to 10 of 23
  1. #1
    Member Since
    Jun 2012
    Location
    SoCal
    Posts
    15,626
    Thanks (Received)
    154
    Likes (Received)
    165

    Exclamation WARNING Google Switching your Client Images to Another Company's Name? PENALTY?

    Hey guys, here's an interesting issue I've wondered about MANY times and thought maybe it was just a fluke. But now it's come up on the Google forum so I'm thinking it's happening to many of you as well.

    Have you ever noticed this??? You upload an image that you take the time to optimize with keywords like "Dallas Dentist", or "Teeth Whitening", to your client's page. Client's name is "Johnson Family Dentistry". Then you check and Google renames the image Alpine Dental Care - some totally different dental office 1/2 way across the country???

    IMPORTANT - SEE NEW UPDATED G+ LOCAL IMAGE GUIDELINES
    AND MY LATEST GOOGLE CONSPIRACY THEORY BELOW

    1st here's the Google Business forum question that came up yesterday and following is what I think 'may' be going on, but I'm not sure... what do YOU think?

    Why are my client's images being renamed on my Local Page?

    I use the same images for several clients (each image renamed uniquely for each client) are being renamed by Google with other company names when the edited listings become live. Each image has a unique name. How can I prevent this, short of individual images for each client?

    Here are a few more examples:

    Preferred Heating Cooling - Photos - Google+

    Quality Comfort Services - About - Google+
    Check her links. Look at the business name on the page, then look at the names Google has overwritten on some of the images!

    My reply:

    I've never heard anyone else bring this up. I used to specialize in Dentistry and had the same thing happen with my clients. I bought lots of nice stock photos. Named them all with the right keywords. Same thing happened. I even had images that I bought that I thought were somewhat unique and they'd show up with the name of some other Dental practice that was not my client. Must just be someone else that used that same image before I did.

    All I can think of is that Google must have some type of photo recognition software and attributes the image to whichever company 1st uploaded it, and then adds that company's name to your client's image.

    I suspect it's one of those Google things we just don't have any control over.
    I've seen this a lot and can't believe no one's talked about or that I've never brought it up. But since I haven't been working much on client pages since I started the forum, the issue was just not top of mind.

    Do you think this is a case of photo recognition software and it's giving credit to the company it believes is the ORIGINAL image source?

    If so, then here's a conspiracy theory for you... Do you think your listing could be dinged if the algo assumes you've "stolen" the image from the original source???
    We know how very much Google hates duplicate content, right???


    OK, before you write me & my latest tinfoil hat off, CHECK OUT THE NEWLY REVISED Google+ Local Image Guidelines...

    Google+ Local photo and video guidelines - Google+ Help

    We reserve the right to both remove photographs and videos that violate our content policy, and suspend business owners who upload such media. Photos or videos that violate our content policy might contain:

    - Violations of copyright
    - Trademark infringement


    (Read the rest, there is more, this is just the part relevant to this discussion.)
    Now I'm sure the remove or suspend refers to copyright violations where someone accuses another company of stealing their proprietary image, but still, if the same image shows up on 1000 different Dental sites, like some of the Zoom Teeth Whitening and Invisalign images do, I wonder if there could be some type of minor duplicate content ding?

    Have you guys ever seen this happen?

    What do you think about potential penalties being at play especially if you use that same image on a bunch of different clients? Think that could cause a ding???
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

    Don't Miss Important News & Tips! Subscribe to Daily Email Digest Here

    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

  2. GradeUs in thread
  3. #2
    Member Since
    Jul 2012
    Location
    Saffron Walden
    Posts
    51
    Thanks (Received)
    0
    Likes (Received)
    0

    Re: WARNING Google Switching your Client Images to Another Company's Name? PENALTY?

    As they say, "reserve the right to REMOVE..." not rename.
    Sounds to me like a screw up in a database somewhere.

  4. #3
    Member Since
    Jun 2012
    Location
    SoCal
    Posts
    15,626
    Thanks (Received)
    154
    Likes (Received)
    165

    Re: WARNING Google Switching your Client Images to Another Company's Name? PENALTY?

    Ya could be, but has been going on for a couple years from what I can remember. Def not a new issue.

    Just occurred to me, the average Dentist for instance that does his own Google listing, probably uses image off his site. Well most of those Dentists have sites from Dental developers that sell cookie cutter template sites and the same image is used on thousands of other Dentist's sites. Course in that case if they don't get dinged on the Places side of the house for the duplicate image, they'll likely get dinged on the organic side of the house for all the boilerplate duplicate content!

    Same is true for lots of Chiropractic sites I see.
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

    Don't Miss Important News & Tips! Subscribe to Daily Email Digest Here

    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

  5. #4
    Member Since
    Jul 2012
    Location
    Saffron Walden
    Posts
    51
    Thanks (Received)
    0
    Likes (Received)
    0

    Re: WARNING Google Switching your Client Images to Another Company's Name? PENALTY?

    Quote Originally Posted by Linda Buquet View Post
    Ya could be, but has been going on for a couple years from what I can remember. Def not a new issue.

    Just occurred to me, the average Dentist for instance that does his own Google listing, probably uses image off his site. Well most of those Dentists have sites from Dental developers that sell cookie cutter template sites and the same image is used on thousands of other Dentist's sites. Course in that case if they don't get dinged on the Places side of the house for the duplicate image, they'll likely get dinged on the organic side of the house for all the boilerplate duplicate content!

    Same is true for lots of Chiropractic sites I see.
    If one could come up with a detailed report/case study, it sounds like a great prospecting opportunity.

  6. #5
    Member Since
    Jul 2012
    Location
    Charlotte NC
    Posts
    271
    Thanks (Received)
    0
    Likes (Received)
    0

    Re: WARNING Google Switching your Client Images to Another Company's Name? PENALTY?

    If Google has issues with stock photography, they need to come out and state it.

    Like Linda, I work in the dental space and many times clients don't have their own photography.

    And let's be honest here, some of these businesses don't have the "photogenic qualities" you'd want to portray for your business. In other words, their office is a dump. Sorry to be blunt, but if the foo shi, I mean if the shoe fits.

    I wonder how this will play when local businesses are moving from the traditional Google+ Local page to their Google+ Business page.

    Example here:
    Client's Google+ Local page before I optimized

    After optimization AND conversion to Google+ Business page
    Chris Ratchford
    Prodentite
    Dental SEO & Websites

  7. #6
    Member Since
    Jun 2012
    Location
    SoCal
    Posts
    15,626
    Thanks (Received)
    154
    Likes (Received)
    165

    Re: WARNING Google Switching your Client Images to Another Company's Name? PENALTY?

    Quote Originally Posted by Chris Ratchford View Post
    In other words, their office is a dump. Sorry to be blunt, but if the foo shi, I mean if the shoe fits.
    "if the foo shi" LOL Chris!

    And yes I agree with all. And I'm not saying they have a problem with stock images or are dinging for them, just wondering.

    If she's changing the name then she recognizes the image is posted elsewhere or even mistakenly thinks the other source is the original.

    Have you seen this happen much on your listings? I think it's happening on all of mine.

    P.S. Great job. That's a NICE looking Dental page!
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

    Don't Miss Important News & Tips! Subscribe to Daily Email Digest Here

    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

  8. #7
    Member Since
    Jul 2012
    Location
    Toronto, ON
    Posts
    1,664
    Thanks (Received)
    57
    Likes (Received)
    63

    Re: WARNING Google Switching your Client Images to Another Company's Name? PENALTY?

    I wanted a specific example to research to see if I could come up with any theories but that girl who posted gave 2 examples and I can't see any of the photos in either showing up with the wrong name. Do you guys have a specific example?
    Joy Hawkins
    Owner of Sterling Sky
    Author of The Expert's Guide to Local SEO [, a 260+ page training manual that is updated monthly and contains advanced tips and tactics for Local SEO that actually work and drive results.

  9. #8
    Member Since
    Jun 2012
    Location
    SoCal
    Posts
    15,626
    Thanks (Received)
    154
    Likes (Received)
    165

    Re: WARNING Google Switching your Client Images to Another Company's Name? PENALTY?

    Joy almost all those images had the wrong names. Now they all just say Local Photos instead, so Google must have fixed them.

    BUT they only fixed on her clients she listed, because she reported in the forum I think. They have not fixed the issue in general because my images are still all mixed up and referencing each other client's names.

    I don't post links to my clients publicly so will email you. Then please come back here and confirm what a scrambled up mess I show you. (Don't have time to just search around and find some random example, but all my clients are still a scrambled mess when it comes to image names.)
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

    Don't Miss Important News & Tips! Subscribe to Daily Email Digest Here

    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

  10. #9
    Member Since
    Jul 2012
    Location
    Toronto, ON
    Posts
    1,664
    Thanks (Received)
    57
    Likes (Received)
    63

    Re: WARNING Google Switching your Client Images to Another Company's Name? PENALTY?

    Hey Linda,

    So I looked at the example you emailed me and what I discovered is that all the pictures that were labelled wrong, were labelled that way regardless of what profile they were on.

    So for example, if you have Bob Smith as your client and you upload Photo A, Photo B, and Photo C on his profile, Google will (in some way) sometimes label the photos probably based on who they think is the original author/source. So if they label Photo A as "Bob Smith", and you use that photo again for Tom Smith, Tom's listing will have it labelled "Bob Smith" as well. Once it has a label, everyone that uses that photo for in the future will also have that label. I think this is how they keep duplicate photos out of Google Image search.

    If I do a Google Image search for "mcdonalds", I would probably get the same logo over and over again but obviously Google has some way of keeping duplicate photos out of the index just like they do we websites.

    So I'm guessing that photos that are used a lot will end up getting a label and that label will be applied on every instance of that photo regardless of what Places listing it is on.

    In Linda's case, a photo called "Jane Doe Dentist" had that same exact name regardless of which of her clients it appeared on.

    Here's a live example:

    https://plus.google.com/104833171166...12/about?hl=en
    https://plus.google.com/111485651674...38/about?hl=en
    https://plus.google.com/117906020806...36/about?hl=en

    Everyone of those listings has the same photo of a teddy bear and the title of the photo is always "George Pepelnjak State Farm Insurance".



    Joy Hawkins
    Owner of Sterling Sky
    Author of The Expert's Guide to Local SEO [, a 260+ page training manual that is updated monthly and contains advanced tips and tactics for Local SEO that actually work and drive results.

  11. #10
    Member Since
    Jun 2012
    Location
    SoCal
    Posts
    15,626
    Thanks (Received)
    154
    Likes (Received)
    165

    Re: WARNING Google Switching your Client Images to Another Company's Name? PENALTY?

    Thanks Joy,

    I think that's what I was saying is Google attributes it to whoever 1st had that image.
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

    Don't Miss Important News & Tips! Subscribe to Daily Email Digest Here

    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

Similar Threads

  1. Replies: 39
    Last Post: 03-03-2014, 09:42 AM
  2. Replies: 22
    Last Post: 09-23-2013, 11:14 AM
  3. Google Allowing Images In Reviews?
    By m_j_gregory in forum Local Search
    Replies: 7
    Last Post: 08-31-2012, 11:33 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
GradeUs above footer new