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  1. #1
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    When Do You Use Map Maker To Make Address Changes?

    When you need to make an address change to a Google+ Local page, normally I just go into the Places dashboard and make the change. But the one thing I've never clearly understood is should you also change the address in Map Maker - or do the changes you make within Places carry over to Map Maker?

    I personally never touch Map Maker but I keep reading posts here and there that you can make address changes in Map Maker...so now I'm confused if I should be touching Map Maker or not

    Travis Van Slooten
    Last edited by Linda Buquet; 11-10-2012 at 11:31 AM. Reason: (Moved from Private Pros forum to Public at Travis' request)
    TVS Internet Marketing: Helping Small Businesses Increase Their Visibility & Sales Online.
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    Re: When Do You Use Map Maker To Make Address Changes?

    Travis, see this thread for important insights.
    Google+ Local Ranking Factors - Competing for Visibility

    And if still in doubt, I can copy this post to public forum so maybe Andrew and Gregg can weigh in.
    (And other members too.)
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

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    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".
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    Re: When Do You Use Map Maker To Make Address Changes?

    I love Map Maker questions. Great one Travis! Hopefully Andrew and Gregg can chime in. Their input is gold.

    One thing to note, the best practice for updating an address is to create a new listing and mark the old one as closed/relocated. As opposed to simply making an edit to the listing itself.

    I've done some experimenting with both methods and they each have their own baggage that comes with them.
    Colan Nielsen l GMB Top Contributor
    Vice President, Local Search at Sterling Sky
    Connect on Google + and Twitter
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    Re: When Do You Use Map Maker To Make Address Changes?

    O.K. now you've really thrown a curve ball at me. So here's my situation. I took on this client who has his main listing (claimed) and then a couple duplicates. His main listing, however, has a wrong suite# and a wrong city (Waterford Township to just Waterford). I just logged into his Places page tonight and corrected the suite# and changed the city. I always thought making simple address changes like this simply required what I did.

    However, you're saying I should actually create a new listing - just to make a couple minor tweaks to the address? I don't think the client wants his listing marked as closed/relocated. Those types of listing never die, correct? They are always there marked as closed? I don't think they want that.

    I read the post Linda provided again (I read it before) but that thread is so deep into details it has my head spinning. I just want a simplified answer. Given my situation - or any address change for that matter - do you just make the change in Places like I did or is there more to it? Do I need to touch Map Maker?

    On a side note, I'd be willing to pay anyone $50 for a guide on how to use Map Maker (and when not to use it). I'd also like to know what the connection is between Places and Map Maker. Do the two "talk to each other?" Are they 2 totally separate entities? Etc. etc. I wish someone would put together a guide on this stuff and not make it real technical either.

    Travis Van Slooten
    Quote Originally Posted by Colan Nielsen View Post
    One thing to note, the best practice for updating an address is to create a new listing and mark the old one as closed/relocated. As opposed to simply making an edit to the listing itself.
    TVS Internet Marketing: Helping Small Businesses Increase Their Visibility & Sales Online.
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    Re: When Do You Use Map Maker To Make Address Changes?

    Linda:

    Can you move this thread to the public side? Andrew said he'd like to look at this and chime in.

    Thanks,

    Travis Van Slooten
    TVS Internet Marketing: Helping Small Businesses Increase Their Visibility & Sales Online.
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    Re: When Do You Use Map Maker To Make Address Changes?

    Quote Originally Posted by Colan Nielsen View Post
    One thing to note, the best practice for updating an address is to create a new listing and mark the old one as closed/relocated. As opposed to simply making an edit to the listing itself.
    I strongly suspect Colan thought you meant a complete address change as in a move. That's the only time you need to close and re-open, not just for address corrections and minor edits.

    MM is like the back end editor for Places. If you need support to help with a dupe or to correct and address they are going to do it in MM. (Or technically I think Googlers may have a more advanced version of MM.)

    The 2 interface to some degree but have diff rules and some times do not play well together. They SHOULD sync but sometimes don't.

    Changes you make in dash SHOULD show up in MM. You should not have to change both. But I think sometimes they don’t sync up right.

    I bet either Andrew or Gregg would do a 1 hour consult/Q&A session. PM them and ask.
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

    Don't Miss Important News & Tips! Subscribe to Daily Email Digest Here

    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".
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    Re: When Do You Use Map Maker To Make Address Changes?

    Thanks Linda. Yes, I was referring to a complete address change
    Colan Nielsen l GMB Top Contributor
    Vice President, Local Search at Sterling Sky
    Connect on Google + and Twitter
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    Re: When Do You Use Map Maker To Make Address Changes?

    Hi Travis, I just remembered this thread from the Google Forum that has some great insight into this issue. If you scroll down and start where Gregg chimes in you will find some fantastic information.

    Google Groups

    I also dug up this response from a Google employee from a while back that is pretty interesting:

    "Please note for the future that when a business no longer exists at a
    given location, the old listing should be marked as "Place is permanently
    closed". A new listing representing the new location of the business
    should then be created and verified. We realize that this may not be the
    ideal solution for some business types or situations. However, this is the
    most accurate representation currently in place of businesses that no
    longer exist at a given location, and we believe it is useful to users. In
    addition, it prevents data presentation problems with your new location's
    display."
    Colan Nielsen l GMB Top Contributor
    Vice President, Local Search at Sterling Sky
    Connect on Google + and Twitter
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    Re: When Do You Use Map Maker To Make Address Changes?

    Quote Originally Posted by Travis Van Slooten View Post
    Linda:

    Can you move this thread to the public side? Andrew said he'd like to look at this and chime in.
    Sorry I think I was writing my reply above at same time you posted, so never saw this comment til now.
    So just moved for you.
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

    Don't Miss Important News & Tips! Subscribe to Daily Email Digest Here

    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".
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  11. #10
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    Re: When Do You Use Map Maker To Make Address Changes?

    Quote Originally Posted by Travis Van Slooten View Post
    O.K. now you've really thrown a curve ball at me. So here's my situation. I took on this client who has his main listing (claimed) and then a couple duplicates. His main listing, however, has a wrong suite# and a wrong city (Waterford Township to just Waterford). I just logged into his Places page tonight and corrected the suite# and changed the city. I always thought making simple address changes like this simply required what I did.

    However, you're saying I should actually create a new listing - just to make a couple minor tweaks to the address? I don't think the client wants his listing marked as closed/relocated. Those types of listing never die, correct? They are always there marked as closed? I don't think they want that.

    I read the post Linda provided again (I read it before) but that thread is so deep into details it has my head spinning. I just want a simplified answer. Given my situation - or any address change for that matter - do you just make the change in Places like I did or is there more to it? Do I need to touch Map Maker?
    Quote Originally Posted by Colan Nielsen View Post
    One thing to note, the best practice for updating an address is to create a new listing and mark the old one as closed/relocated. As opposed to simply making an edit to the listing itself.

    I've done some experimenting with both methods and they each have their own baggage that comes with them.
    Quote Originally Posted by Colan Nielsen View Post
    Thanks Linda. Yes, I was referring to a complete address change
    Quote Originally Posted by Linda Buquet View Post
    Sorry I think I was writing my reply above at same time you posted, so never saw this comment til now.
    So just moved for you.
    Travis, the situation you describe doesn't require closing the old feature and creating a new one. The only time this is required is when a feature moves cities. Cities as used in GMM speak are 'City, Town, Village' level locations. The situation you describe is fixing the address to conform to the City feature for Waterford Township. Waterford apparently is an unincorporated village in Waterford an is currently unmapped in GMM.

    Quote Originally Posted by Linda Buquet View Post
    MM is like the back end editor for Places. If you need support to help with a dupe or to correct and address they are going to do it in MM. (Or technically I think Googlers may have a more advanced version of MM.)

    The 2 interface to some degree but have diff rules and some times do not play well together. They SHOULD sync but sometimes don't.

    Changes you make in dash SHOULD show up in MM. You should not have to change both. But I think sometimes they donít sync up right.
    GMM holds all of the addressing data for Places so it would be the primary place to edit such features (roads, address/plots, etc). The databases used to be miles apart but with the latest bot 'syncers' things have gotten closer together. Merges have been a big problem, as ones that happen on the Places side can only be undone by Places Support (or other people behind the scenes)

    Quote Originally Posted by Colan Nielsen View Post
    On a side note, I'd be willing to pay anyone $50 for a guide on how to use Map Maker (and when not to use it). I'd also like to know what the connection is between Places and Map Maker. Do the two "talk to each other?" Are they 2 totally separate entities? Etc. etc. I wish someone would put together a guide on this stuff and not make it real technical either.
    Quote Originally Posted by Linda Buquet View Post
    I bet either Andrew or Gregg would do a 1 hour consult/Q&A session. PM them and ask.
    I'd be willing to do both. Colan, I'd be interested in what kind of stuff you would like to see. Would it be along the lines of what GMM is and isn't, what you can do in Map Maker, what to do in Places, certain golden rules of GMM?
    Advanced reply Reply  

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