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  1. #1
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    Going Away From Yext

    I recently signed on a multi location client. He was using Yext at one of his locations (just signed up).

    He wants me to handle everything going forward.

    I know he has a login/pw for Yext, but what would be the best way for me to go in and claim the listings with a different pw/login so they aren't associated with Yext?

    These are the ones that Yext is 'claiming'.

    411
    8coupons
    AirYell
    AmericanTowns
    Avantar
    ChamberofCommerce.com
    Citysearch
    CitySquares
    CoPilot
    Cricket
    eLocal
    EZlocal
    Factual
    GetFave
    GoLocal247
    HopStop
    Local.com
    LocalDatabase
    LocalPages
    MapQuest
    MetroPCS
    MojoPages
    Navmii
    PennySaver
    PhoneNumber
    Pocketly
    ShowMeLocal
    Superpages
    Switchboard
    Topix
    Tupalo
    USCity.net
    Where To?
    White & Yellow Pages
    WhitePages
    YaSabe
    YellowBot
    Yellowise
    YellowMoxie
    YellowPageCity
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  3. #2
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    Re: Going Away From Yext

    I don't believe there's a way to do that, Tyson. Essentially they're claimed (temporarily) by Yext. They refer to it as a "lock." Only if/when you cancel Yext might you be able to claim those listings with a different email/username.

    But if you just wanted to change the public-facing "contact" email address, you can just do that under the "Locations" tab in Yext (as I'm sure you know).
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  4. #3
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    Re: Going Away From Yext

    The way I have handled this is to claim any listings manually. Once each listing is claimed I go in and Un-Sync that account in the Yext Dashboard. When all accounts and listings are claimed and corrected I then cancel YEXT. There might be some left overs after YEXT is cancelled so make sure you go in and double check everything.
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  5. #4
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    Re: Going Away From Yext

    Quote Originally Posted by Dustybones View Post
    The way I have handled this is to claim any listings manually. Once each listing is claimed I go in and Un-Sync that account in the Yext Dashboard. When all accounts and listings are claimed and corrected I then cancel YEXT. There might be some left overs after YEXT is cancelled so make sure you go in and double check everything.
    Interesting. So you truly just use Yext temporarily, as a stopgap measure - and plan to do it that way from the outset?
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  6. #5
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    Re: Going Away From Yext

    Quote Originally Posted by Phil Rozek View Post
    Interesting. So you truly just use Yext temporarily, as a stopgap measure - and plan to do it that way from the outset?
    I think in the long run this option works best for us. Keep in mind that most of the clients that come to use have up to 12 different business names / Doctors spread out all over the place, along with multiple locations and brand changes. We like having more control in the long run. We would rather do a little more work up front gaining control of everything. This allows us to shift the fee's over to us and if the Doctor leaves they have full control of the accounts under one email. Keep in mind that this "temporary Use" isn't appropriate for every situation. Yext does have its place, as does manual and temporary use. We also like to have a little diversity in our profiles, descriptions, Images etc.
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  7. #6
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    Re: Going Away From Yext

    @Dustybones

    Thanks. Of course that wouldn't be appropriate for all situations, but it's interesting to hear about the approach you've been taking.
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  8. #7
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    Re: Going Away From Yext

    Quote Originally Posted by Phil Rozek View Post
    Interesting. So you truly just use Yext temporarily, as a stopgap measure - and plan to do it that way from the outset?
    I plan on starting with Yext. They are expensive but claiming is time consuming. You can have someone do that but Dupe suppression is a nightmare.

    This is an old post, but still worthwhile. Like you said your strategy still has its place and I wouldn't use it with a client that I am using Yext's dupe suppression
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  9. #8
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    Re: Going Away From Yext

    Hi Jacob, They have made a number of improvements since this thread was started. One of them being duplicate suppression, which they launched in June of last year. We still prefer to manually do the citations, but I would like to hear about your experience. All these companies continue to improve. What wasn't working 2 years ago could be working now. I would like to know how accurate the syncing is and how well the duplicate service works. Will you keep us updated on your experience?
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  10. #9
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    Re: Going Away From Yext

    Hey,

    Firstly, it took me time to set up with Yext because they absolutely refuse to honor the coupons posted all over this forum.

    Spoke with various people in the company and they explained that their pricing structure changed and I am getting a better deal than the official rate card. Smells fishy to me. Why can't they advertise "new lower rates"? Why advertise an expired coupon?

    In any event, I am using it a few days. It takes a couple of days to get all your listings up. Dupe suppression takes three days. So I haven't seen it redirected yet.

    Superpages is the biggest headache to get removed. Usually requires phone calls.

    Yext integration with superpages isn't working right now. Hopefully that is just a temporary glitch.



    Quote Originally Posted by Dustybones View Post
    Hi Jacob, They have made a number of improvements since this thread was started. One of them being duplicate suppression, which they launched in June of last year. We still prefer to manually do the citations, but I would like to hear about your experience. All these companies continue to improve. What wasn't working 2 years ago could be working now. I would like to know how accurate the syncing is and how well the duplicate service works. Will you keep us updated on your experience?
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  11. #10
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    Re: Going Away From Yext

    Quote Originally Posted by JacobMaslow View Post
    Hey,

    Firstly, it took me time to set up with Yext because they absolutely refuse to honor the coupons posted all over this forum.

    Spoke with various people in the company and they explained that their pricing structure changed and I am getting a better deal than the official rate card. Smells fishy to me. Why can't they advertise "new lower rates"? Why advertise an expired coupon?
    Jacob Raj (in management) told me that coupon is valid.

    Here is the email I sent you where Raj replied and said Bryan the VP of sales would take care of the coupon for you.

    "Jacob, pleasure to meet you and I am adding our VP of sales who can get you signed up with the coupon of 50 off. Once you get signed up, please email me and I can have one of my top trainers walk you through the platform.

    Excited to have you on board and please never hesitate to reach out to me directly for help!"

    I thought that was pretty good service by Yext, once I got you right to the top.
    Did you reply to that email and talk to Bryan?
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

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    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".
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