User Tag List

Thanks Thanks:  0
Likes Likes:  0
Results 1 to 2 of 2
  1. #1
    Member Since
    Jun 2012
    Location
    SoCal
    Posts
    14,631
    Thanks (Received)
    179
    Likes (Received)
    208
    Mentioned
    1 Post(s)
    Tagged
    0 Thread(s)

    Exclamation Google Places Do Not Support Location Problems

    Copied from the Google Places Forum:

    You may be seeing this message on your listing for a couple reasons.

    1) Have you just recently verified your listing? Note that it may take up to a week from the time you've verified that listing to appear on Google Maps, and during that time your Active listing will say “We currently do not support this location” on it. Please just sit tight.

    2) Has your listing been verified and live for some time? Search for it on maps.google.com ("business name, city/phone"). Sometimes the links from your Places dashboard aren't synced properly, so you should always search on Maps first to make sure it is indeed removed . Often it's still live and there, you just need to look it up via maps.google.com.

    3) If you’ve done a search on maps.google.com and still don't see it, go to your Places dashboard (google.com/places) and “poke” the listing by clicking Edit > Submit. Give it a couple days, and then again, go to maps.google.com to see if you see it appear live.

    4) If none of that helps, then your listing has been removed from Google Maps. If you believe your listing should not have been removed, get in touch with our support team:

    Link to contact form: http://support.google.com/places/bin...120&page=ts.cs
    Select: My listing no longer appears on Google Maps or is incorrectly marked as closed. > Fill out the short form, hit Submit, and await an e-mail from a member of our support team (it may take a few days).

    - Vanessa

    Edited June 14 to reflect troubleshooter updates. - Jade

    Update -- We're currently experiencing an issue displaying some pages, affecting service area businesses in particular. My recommendation is that you make absolutely certain that you follow the quality guidelines, and then work through #4 above. You'll get an email back from the support team that asks you to wait if we think your listing is affected.
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

    Don't Miss Important News & Tips! Subscribe to Daily Email Digest Here

    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

  2. Local Marketing Summit banner in thread
  3. #2
    Member Since
    Jun 2012
    Location
    SoCal
    Posts
    14,631
    Thanks (Received)
    179
    Likes (Received)
    208
    Mentioned
    1 Post(s)
    Tagged
    0 Thread(s)
    OK guys, so that's the official scoop from Google.

    What I will tell you is that although Do Not Support shows up for newly verified listings for about a week and OCCASIONALLY it's something buggy with the listing - but more often than not lately it's showing up due to guideline violations. ESPECIALLY for service areas businesses that violate the new "Hide your Address" rule. But even sometimes just spammy listings get the do not support.

    I'll be adding to this post with some other tips and diagnostic tools...

    If you are getting do not support and can't figure out why and need help
    PLEASE POST LISTING DETAILS IN OUR HELP SECTION.
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

    Don't Miss Important News & Tips! Subscribe to Daily Email Digest Here

    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

Similar Threads

  1. Replies: 15
    Last Post: 11-03-2012, 06:59 AM
  2. Location Keywords in Google Local+ Listing
    By rossicone in forum Local Search
    Replies: 1
    Last Post: 07-31-2012, 04:32 PM
  3. Google Calls Client 6 Times in One Day To Verify Location - What?
    By Travis Van Slooten in forum Local Search
    Replies: 7
    Last Post: 07-26-2012, 07:20 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Local Marketing Summit above footer new