Local Marketing Summit banner  below header new
Thanks Thanks:  0
Likes Likes:  0
Results 1 to 3 of 3
  1. #1
    Member Since
    Sep 2013
    Atlanta, GA
    Thanks (Received)
    Likes (Received)

    ExpressUpdate Dupe Created with Bad Number

    Somehow one of our clients had a listing that got created with a false phone number, client's company name and city state but not an address.

    How should I proceed?

    They already have an established listing that is correct on Express Update (I did claim it, the free way however it was previous to new system in May).

    Should I claim the bad number? And then try to fix it or what?

    Thanks for your ideas.

  2. GradeUs in thread
  3. #2
    Member Since
    Jul 2012
    Toronto, Ontario
    Thanks (Received)
    Likes (Received)

    Re: ExpressUpdate Dupe Created with Bad Number

    You have two options that I know of.

    1. Claim and update so that it's correct
    2. E-mail, or better yet, have the client e-mail them requesting to have it removed - contentfeedback@infogroup.com

    As far as I know, there is no way to claim and delete a listing from their database.

    I think I would actually do both options. Since it could take a couple months for ExpressUpdate to remove the listing after e-mailing them, I would claim and update it, and then e-mail them asking them to remove the duplicate.
    Colan Nielsen l GMB Top Contributor
    Vice President, Local Search at Sterling Sky
    Connect on Google + and Twitter

  4. #3
    Member Since
    Jul 2012
    North Attleboro, MA
    Thanks (Received)
    Likes (Received)

    Re: ExpressUpdate Dupe Created with Bad Number

    Colan nailed it. There's no simple way to delete an ExpressUpdate listing. But you can do so on LocalEze and Acxiom (mybusinesslistingmanager.com).

Similar Threads

  1. Do I have a hidden dupe/merged listing?
    By Jamie Steigerwald in forum Google Duplicates & Merges
    Replies: 16
    Last Post: 10-30-2013, 08:36 AM
  2. Dupe Listing Ranks Higher
    By Linda Buquet in forum Google Duplicates & Merges
    Replies: 0
    Last Post: 09-05-2013, 03:37 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
Local Marketing Summit banner above footer new