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  1. #1
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    Where to Find Google Troubleshooter

    Does anyone know how to get to Google's Troubleshooter these days? I've had it bookmarked for some time now. However now when I go to it, it now brings me to a page that says "Page not available": http://support.google.com/places/bin...120&page=ts.cs

    I noticed that in one of Mike Blumenthal's blog posts, his link to troubleshooter no longer works as well (anchor text= "My listing has incorrect information")

    Did Google take away troubleshooter? If not, does anyone have a link to where I can find it?

    Thanks!!

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  3. #2
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    Re: Where to Find Google Troubleshooter

    Hey rossicone,

    If you click the red CONTACT US button on the link you provided you will get to the Troubleshooter.

    Here is the link that I have saved to get there -
    https://support.google.com/places/
    Colan Nielsen l GMB Top Contributor
    Vice President, Local Search at Sterling Sky
    Connect on Google + and Twitter

  4. #3
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    Re: Where to Find Google Troubleshooter

    Ah, the red Contact Us button!! Thanks Colan!

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    Re: Where to Find Google Troubleshooter

    Hahahahaha Hohohohoho!

    Just have to laugh once again.

    When Google removed the troubleshooter from the "Fix a Problem" section where it should be - I warned them it was going to cause confusion. They said they thought that having it under "Contact Us" was highly discoverable.

    Months later, if I had a $100 for every time we get asked how to find support now, I'd be rich!

    They don't realize that even though it's a big red button, no one thinks to look under "Contact Us".
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

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    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

  6. #5
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    Re: Where to Find Google Troubleshooter

    Quote Originally Posted by Linda Buquet View Post
    They don't realize that even though it's a big red button, no one thinks to look under "Contact Us".
    especially when we were accustom to finding it under the Fix a Problem! LOL

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