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  1. #1
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    Possible multiple problems and a major violation on your Place page

    Hi

    Linda has suggest i should get some help with my g+ and place pages. there is multiple problems and a major violation.

    https://plus.google.com/+Grasshoppergardenservicescouk/posts

    https://plus.google.com/b/1041115710...%20Maintenance

    not sure if these are the links you need. please let me know if you need more information.
    If you need a gardener truro we offer lawn care Newquay in and around the Cornwall area.

  2. #2
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    Re: Possible multiple problems and a major violation on your Place page

    Hi Sean,

    You actually have 2 major violations.

    Here is link to the page I need: https://plus.google.com/+Grasshopper...icescouk/about

    Name on page: Grasshopper Garden Services Ltd - Lawn Care and Garden Maintenance

    1) The name can only include the business name. Can't add keywords or descriptive text to the name.

    2) It appears the location is residential. Do you work from home? I assume to do lawn care, you can only service customers at their location. If so, you need to hide the address on your listing. In the past Google just deleted listings that violated this guideline.

    How to fix that part depends on which dashboard you have. If you don't know how to hide your address, let us know which dashboard and we'll tell you how.

    There are also some problems on your site but I'm out of time. So let's just work on the Places violations.

    Hopefully someone else has time to give you site feedback.
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

    Don't Miss Important News & Tips! Subscribe to Daily Email Digest Here

    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

  3. #3
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    Re: Possible multiple problems and a major violation on your Place page

    Hi

    thanks Linda for the quick reply and spending time looking a my listing.

    1. I cant change business name yet because the account is not verified now because i have changed the address, still waiting for pin.

    2. yes the address is residential, i work from home. we offer lawn care and garden services.i have just googled it and i think i have the new dashboard. i have had a look around but cant find where i can hide my address. would this be because i am waiting to verify. it says address serving customers within a 49 km radius. if that is relevant.
    If you need a gardener truro we offer lawn care Newquay in and around the Cornwall area.

  4. #4
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    Re: Possible multiple problems and a major violation on your Place page

    Hey Sean,

    I would also actively work on getting G+ reviews along with the biggies Linda mentioned. Your sitting at two right now and its not looking like your competitors in the Grimsly area are doing very much with reviews. Maybe leaving a sheet with each customer, along with instructions on how to leave a review would help.

  5. #5
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    Re: Possible multiple problems and a major violation on your Place page

    Quote Originally Posted by grasshoppersean View Post
    2. yes the address is residential, i work from home. we offer lawn care and garden services.i have just googled it and i think i have the new dashboard. i have had a look around but cant find where i can hide my address. would this be because i am waiting to verify. it says address serving customers within a 49 km radius. if that is relevant.
    Assuming you have the new dashboard, select I deliver serves to customers at their location...
    and be sure "I also serve customers at my address is de-selected".
    Then Google won't show address.

    Here is screenshot. De-select that 2nd check mark.

    Name:  1310d1389753972-ranking-okay-organic-but-terrible-local-google-address.jpg
Views: 151
Size:  47.8 KB
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

    Don't Miss Important News & Tips! Subscribe to Daily Email Digest Here

    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

  6. #6
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    Re: Possible multiple problems and a major violation on your Place page

    Thanks linda. I will have a look later

    Sent from my GT-I9300 using Tapatalk
    If you need a gardener truro we offer lawn care Newquay in and around the Cornwall area.

  7. #7
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    Re: Possible multiple problems and a major violation on your Place page

    Thank you , that was very easy when you know how. just have to wait now to verify my account and i can get the keywords taken off the end of my name.

    ---------- Post Merged at 10:22 AM ---------- Previous Post was at 10:18 AM ----------

    Quote Originally Posted by Dustybones View Post
    Hey Sean,

    I would also actively work on getting G+ reviews along with the biggies Linda mentioned. Your sitting at two right now and its not looking like your competitors in the Grimsly area are doing very much with reviews. Maybe leaving a sheet with each customer, along with instructions on how to leave a review would help.
    Yes i have been doing that but not many of my customers have a google account, a few of them left comments but they got removed after a while. i will get back into the habit of giving them the sheet with details on again and have another go.
    If you need a gardener truro we offer lawn care Newquay in and around the Cornwall area.

  8. #8
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    Re: Possible multiple problems and a major violation on your Place page

    Thanks for your help Linda before my account could have been suspended. Account is now verified and i removed the keywords at the end of my name.
    If you need a gardener truro we offer lawn care Newquay in and around the Cornwall area.

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