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  1. #1
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    is therea limit on how many reviews received

    Thanks to RossP template on another thread it pushed me to get more reviews but i was thinking should i stagger the requests to my past customers asking for a reviews on google just incase for example they all added a review within the same few days. would this make google think something strange is goin on. i only have 2 reviews at the moment and i will be sending requests out to about 40 people, i dont think they will all post a review but just wanted to make sure.
    If you need a gardener truro we offer lawn care Newquay in and around the Cornwall area.

  2. #2
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    Re: is therea limit on how many reviews received

    Google pulls reviews from a number of sources. Yelp, Insider Pages and several others to name a few. Include a few sources for your past customers to leave reviews instead of just Google. Phil Rozek has a great document that can be custom made for your business to utilize. He recently updated it too. Check it out here: The 3-Site Review Handout for Yelp, Google, and Other Reviews | LocalVisibilitySystem.com

    This doc provides customers with a few options and gives step by step instructions. The benefit is that if a customer doesn't like Google or Yelp, etc., they can find one they feel the most comfortable with.

    I'm thinking too many at the same time can raise a flag but you'd have to be pretty lucky to have them all hit at the same time. I'm sure it's a decent problem to have considering all the other things that can go wrong...lol

  3. #3
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    Re: is therea limit on how many reviews received

    Thanks for the quick review. on the email i have created i have included 3 places for them to leave a review. google+business, yelp and yellow pages. would this be a problem if each customer left reviews on all three of these. i would be quite unusual if they all posted the same day.
    If you need a gardener truro we offer lawn care Newquay in and around the Cornwall area.

  4. #4
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    Re: is therea limit on how many reviews received

    I'd start asking you to write these emails for me if you aced all three, even across several days...lol This isn't a shot at you in any way. Some people just don't feel like taking the time to write reviews. I'm sure there are some who do though.

    I think it's a great idea to customize an email and provide more than 1 option. I think your success rate will definitely be higher this way. I don't think you should have a problem if 3 reviews were left on 3 separate sites in the same day.

  5. #5
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    Re: is therea limit on how many reviews received

    I would caution as to the frequency of reviews on Google+. I would recommend maybe 2 -4 per month. An influx of reviews on your Google+ page could trip a filter and those reviews may not even show. And you certainly don't want to simply rely on Google reviews. There are plenty of other review sites that Google will look at and even put on your Google+ page as "reviews from around the web". However, if you have a customer that wants to post a review on several sites, I would suggest they make each one uniquely written. Don't simply copy and paste. Just my 2 cents.
    Scott Rawlins - Find Local Company in Atlanta GA
    Follow Me on G+

  6. #6
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    Re: is therea limit on how many reviews received

    Scott and Luke are right on all counts. A sudden influx of reviews all at once especially if historically you have not had many can trip a filter.

    However emailing 40 old clients, I'd be surprised if you'd get 2 or 3. Would likely not be that many. So if it were me, to be safe I'd email 20 this week and 20 next.

    But then the key is to start regularly asking for reviews the day of service, with an email follow up the day after. They are most likely to review right after having the service while it's fresh in their minds. PLUS that way they trickle in slowly and naturally.

    Big tip - I'd implement some of these suggestions too:

    Boost Review Follow-Through With this "How to Ask for Reviews" Formula & Script
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

    Don't Miss Important News & Tips! Subscribe to Daily Email Digest Here

    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

  7. #7
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    Re: is therea limit on how many reviews received

    Thanks for the quick reply's. Laustin1878 no worries i wouldn't take that as a shot and it would be a miracle if they all left comments on all sites.
    i have only sent 2 out yesterday up to now as i wanted to see what you people had to say about it. they have both left reviews on google+ , yellowpages and one on yelp but they were two good customers.
    Rawly that was i good thing to mention about the reviews being unique on each site i didnt think about that, the two customers who left reviews did leave unique reviews on each luckily but i might put something in the email about that. i was hoping more reviews could be left in a month though before it trips a filter

    thanks for the video linda i will have a look at that later. And yes it would be good to start regularly asking for reviews the day of service with a follow up email, it would look a lot more natural.
    i didnt know if it would be worth emailing google about this saying i was going to ask some of my customers to have a look at my google page and ask them to leave reviews if they were happy with the service and if google had any limits on them leaving reviews just in-case they did take any reviews away i would have it in writing. but i guess i wouldnt see the reviews if they were taking them down straight away so probally not a very good idea.



    If you need a gardener truro we offer lawn care Newquay in and around the Cornwall area.

  8. #8
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    Re: is therea limit on how many reviews received

    Quote Originally Posted by grasshoppersean View Post
    i was hoping more reviews could be left in a month though before it trips a filter[/COLOR]
    There is no set number for the review filter. I believe it's about flow and what is expected/normal for that business and that industry.

    So if it's a restaurant in a city where most get 50 reviews a month and your restaurant has gotten an average of 50 a month for 2 years, then you could probably get 20 in a week without tripping a filter.

    But if in an industry where most businesses in that city have few reviews and you only have 2, then any big influx would be seen as suspicious by comparison.
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

    Don't Miss Important News & Tips! Subscribe to Daily Email Digest Here

    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

  9. #9
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    Re: is therea limit on how many reviews received

    I see. When I look at most garden services in my area and my old area I dont think I have ever see any with more than 5.

    Sent from my GT-I9300 using Tapatalk
    If you need a gardener truro we offer lawn care Newquay in and around the Cornwall area.

  10. #10
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    Re: is therea limit on how many reviews received

    Asking for honest feedback is the best. As much as we'd all love a dozen+ 5 star reviews, I think you'll agree that it will start to look fake if you've accumulated a bunch of 5 star reviews. A 4 star review thrown into the mix helps make the reviews look a little more genuine. But if you have that many satisfied customers than you can't change that. Great for you. Tell us how you do it...haha

    It may be worth asking the customers you know are satisfied to write a testimonial for you. Plaster those bad boys right on the front page of your site and let people see the quality of your work through the eyes of your clients.

    Glad to help. You seem to be asking the right questions so keep up the good work.

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