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  1. #1
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    Site dropped 45 places in Google Maps overnight. What gives?

    Hi everyone..newbie here with my first post. Ive been lurking for a few months here and have picked up tons of great info, so thank you to everyone.

    One of my client sites dropped 45 spots in Google maps overnight for some of his main keywords (Austin personal trainer, austin personal training, etc)

    The company is complete fitness design in Austin, tx. Website is completefitnessdesign.com

    His organic rankings are continuing to increase so I dont know what's causing the huge drop in local rankings. Does anyone have any ideas?
    Last edited by Linda Buquet; 03-07-2014 at 07:55 AM. Reason: Moved to Help since not general discussion but help on one client

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  3. #2
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    Re: Site dropped 45 places in Google Maps overnight. What gives?

    The only thing I found is there is another personal trainer and another Gym right at that same address. Is he affiliated with either of these or located inside the other gym maybe?

    https://plus.google.com/105656309431...ut?gl=us&hl=en
    https://plus.google.com/109752406394...ut?gl=us&hl=en

    Not that there can't be 3 businesses at the same address BUT often when there are and it's the same address with no suite numbers it's really just one business gaming the system with 3 different names, sites and phones.

    Thats probably not it but only had time for a little research and that's the only thing I noticed.
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

    Don't Miss Important News & Tips! Subscribe to Daily Email Digest Here

    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

  4. #3
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    Re: Site dropped 45 places in Google Maps overnight. What gives?

    Do you remember what your indexed title in searches was prior to the shift?

    I notice in search results the title of your website is different than what's displaying in your title tag now.

    See what pages are indexed here site:www.completefitnessdesign.com

    Current page title in search Complete Fitness Design: Austin Personal Trainer
    Page title from your site
    Austin Personal Trainer - Complete Fitness Design

    So just wondering if maybe Google reindexed a portion of your site?

    Also noticing that if you search for your phone number 512-484-2270 there are a bunch of results for Austin Fitness Center: Austin's #1 Gym
    Hope that helps a bit.
    Chris McCreery - Local SEO & Technology Strategist
    Circle on Google+ | Follow on Twitter

  5. #4
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    Re: Site dropped 45 places in Google Maps overnight. What gives?

    Linda,
    Thanks for the quick response, you guys are awesome! Thanks for doing some research for me, I looked at the two listings. The first one is the accurate one for my client, I had to do some research on the second one.The second one is for a Gymnastics center in the same shopping center as his gym.

    Would you recommend me putting his Suite # in the Google Maps listing? And if so, Im assuming I would need to go correct the other ~50 local citations Ive built for him also?

    Thanks again for your help - what an awesome community!

    ---------- Post Merged at 09:08 AM ---------- Previous Post was at 08:56 AM ----------

    Chris - thanks for your help!

    First, 512-484-2270 is the clients cell number that he uses for Complete Fitness Design (the site in question) and the gym he owns (Austin Fitness Center). Do you think the same number for both listings is causing an issue? He's been in spot 4-5 for over a year so I didnt think that would be an issue?

    For the title tags issues, I've been doing some adjusting of the tags last month. I havent touched them since then though, and I'm not sure why Google isn't displaying the old tags and not the new (Austin Personal Trainer - Complete Fitness Design). I need to do some looking into that, thanks again for your help!

  6. #5
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    Re: Site dropped 45 places in Google Maps overnight. What gives?

    Well could definitely be an issue with different business names but both using the same number and address. If there are other citations for the Austin Fitness Center starting to popup then "she" (as Linda calls Google Local Algo) might be getting confused.
    There are also a few other listings with the same address, some with suite and some without.

    https://plus.google.com/local/Austin...48?gl=us&hl=en

    Suite number would be a good idea and yes you would need to update the citations as well.

    Title tags- Google just hasn't recrawled your site recently to get the latest updates on your site. Sometimes you can poke them by resubmitting your xml site map in Webmaster Tools.
    Chris McCreery - Local SEO & Technology Strategist
    Circle on Google+ | Follow on Twitter

  7. #6
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    Re: Site dropped 45 places in Google Maps overnight. What gives?

    Quote Originally Posted by txsigma41 View Post
    Thanks for doing some research for me, I looked at the two listings. The first one is the accurate one for my client, I had to do some research on the second one.The second one is for a Gymnastics center in the same shopping center as his gym.
    Oops there is a 3rd listing I forgot to list last night - the gymnastics center:
    https://plus.google.com/102443794931...ut?gl=us&hl=en

    Was tired so to explain more...

    The 1st thing I look for with a drop that big is violations and dupes. When searching for dupes I found those other 2 listings that have somewhat similar categories, so was only speculating that there could be a problem with it BUT I'm not certain that's what caused the drop.

    I would not add a suite if their real address and citations does not include a suite. That's kinda like making up a fake address IMO.

    Have you changed any part of NAP on the listing lately?

    Tweaking title tags could do it.

    There is also a big ranking shuffle with listings shifting all over. I'd hang tight a bit.
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

    Don't Miss Important News & Tips! Subscribe to Daily Email Digest Here

    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

  8. #7
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    Re: Site dropped 45 places in Google Maps overnight. What gives?

    Quote Originally Posted by Chris McCreery View Post
    Do you remember what your indexed title in searches was prior to the shift?

    I notice in search results the title of your website is different than what's displaying in your title tag now.

    See what pages are indexed here site:www.completefitnessdesign.com

    Current page title in search Complete Fitness Design: Austin Personal Trainer


    Page title from your site
    Austin Personal Trainer - Complete Fitness Design

    So just wondering if maybe Google reindexed a portion of your site?
    This is probably Google making the change to the page title automatically. Quote from G Support, "If we’ve detected that a particular result has one of the above issues with its title, we may try to generate an improved title from anchors, on-page text, or other sources."
    https://support.google.com/webmasters/answer/35624?hl=en

    It's happened a few times to a few of my clients. Normally they just switch the title from keyword | biz name to biz name: keyword, like they suggest in the article linked above.
    Lets Connect: Google+ | Twitter
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  9. #8
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    Re: Site dropped 45 places in Google Maps overnight. What gives?

    Nope - no changes have been made to the NAP or Google + page in quite awhile. After I saw the drop, I went in and checked some of the categories and removed "Health Center" from them, thats about it.

    Do you think it's the dupes causing it? I dont know how long those two sites have had Google+ pages, but we have been ranking in the top 7 for almost a year now.

    Could it be from any recent backlinks I may have built?

  10. #9
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    Re: Site dropped 45 places in Google Maps overnight. What gives?

    Could be backlinks BUT it ranks 10 or so in pure organic so I don't think that's it.

    Are you still in old dash? Because some of the cats appear to me to be custom cats that violate the is not does rule. But I've never seen a ranking penalty for that.

    Description is missing which is odd for a verified optimized page.
    Do you have a description in dash???

    One other odd thing - a new problem I just discovered today and have not figure out yet. Check the warning in the browser bar for the listing: https://plus.google.com/105656309431...ut?gl=us&hl=en

    Other pages have the lock icon and are secure.

    Check this post at the G forum about another listing that has this problem. I'm trying to figure out what the deal is. I explain more here.

    https://productforums.google.com/d/m...0/1AguB2tnIUYJ
    Linda Buquet .:. Forum Founder, Google Local Specialist

    If you benefit from advice here... Please pay the community back by sharing on social OR helping someone else at the forum. Thank you!

    Don't Miss Important News & Tips! Subscribe to Daily Email Digest Here

    Note: Due to mulitple RSI injuries, pardon short replies. Typos? Blame it on "Dragon".

  11. #10
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    Re: Site dropped 45 places in Google Maps overnight. What gives?

    Hi Linda, the issue with the browser warning is because there are insecure content on those pages. By which I mean, the images that are being displayed aren't using the same domain certificate (which covers *.google.com). The images are being served up from lh5.googleusercontent.com. So I think it's an issue on Google's side.
    Chris McCreery - Local SEO & Technology Strategist
    Circle on Google+ | Follow on Twitter

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