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  1. #1
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    Dexknows Local citation source add listing success

    Going through brightlocal potential citation list Dexknows is a very valuable citation. Problem is that there is no way to add a listing through their website. After doing some research I found out that you can call them and give them your phone number and business name and email. They will follow up and send you an email with instructions on how to log into their site and set up the citation. I searched some old messages on here that mentioned the difficulty in that citation source and also the mention of requiring payment on the final step.

    My experience: I called this number: 1-877-433-9249. I recieved the email back, logged in and filled out the information for the citation. Hopefully this information helps someone else that is having difficulty creating a citation in dexknows. And my citation is live at no cost.

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  3. #2
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    Re: Dexknows Local citation source add listing success

    Good to know. Did you give them YOUR phone number or the business number? Same with email.
    Scott Rawlins - Find Local Company in Atlanta GA
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  4. #3
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    Re: Dexknows Local citation source add listing success

    I gave them nap phone number and the email I use for citations. They did not ask for address only city business was located in. Full nap was done after I logged into the site.

  5. #4
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    Re: Dexknows Local citation source add listing success

    Nice info valesence!

    My problem here is we don't have international phone lines that can use to call dexknows. Any other options on how I can add my clients business on that site?

  6. #5
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    Re: Dexknows Local citation source add listing success

    Thanks valesence! Was just fussing with this yesterday....

  7. #6
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    Re: Dexknows Local citation source add listing success

    Quote Originally Posted by jvaquino View Post
    Nice info valesence!

    My problem here is we don't have international phone lines that can use to call dexknows. Any other options on how I can add my clients business on that site?

    Skype or google voice could be used to call internationally. Keep in mind that they are only open business hours cst.

    There is no way that I know of to get a citation on that site other than a phone call. they also ask if your the owner and I would say yes to avoid issues.

  8. #7
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    Re: Dexknows Local citation source add listing success

    Also look into using Magic Jack. I use that when traveling and works great.

    Quote Originally Posted by jvaquino View Post
    Nice info valesence!

    My problem here is we don't have international phone lines that can use to call dexknows. Any other options on how I can add my clients business on that site?

  9. #8
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    Re: Dexknows Local citation source add listing success

    Thanks, valesence. Dex is a PITA. Supposedly they source their info from ExpressUpdate, but I've had a couple where the ExpressUpdate info is OK (and had been for months) but Dex still had the wrong info. So I think the only recourse is what you describe.

  10. #9
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    Re: Dexknows Local citation source add listing success

    That was fast, not only is it active, but it is already indexed.

  11. #10
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    Re: Dexknows Local citation source add listing success

    Possibly this might work. Go to dexmedia.com On the upper right there is an opportunity to either sign in or get started. Go to My Account. Then go to Manage your listings.

    I can't be sure. I'm trying something with some listings. DexKnows is really tough. Dex currently controls both DexKnows and SuperPages.com I don't think we had ever been able to claim a dex acct but we had an old superpages acct. (superpages has been bought and sold a couple of times).

    The dexmedia.com site "MAY" enable one to claim both dexknows.com and superpages.com

    I walked through it. Made the changes. I'll go back tomorrow to see if those points I wanted to change...changed.

    Dex....lets face it. They don't really want to give out free claimed listings. But maybe there is a way. To be continued.

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