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  1. #1
    Member Since
    Jul 2013
    Orange County
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    Claiming Ownership of Yext account from Previous Owner

    Hey all,

    I am in quite a predicament and trying to get some advice. My client recently purchased a Veterinary clinic who's previous owner seemed to have a Yext account. Many of the listings that were blasted through Yext have wrong business names and phone #'s.

    How can I go about gaining ownership of the Yext account so I can manage the listings? I tried contacting support@yext.com to see how we can move forward with this problem. Has anybody had this happen to them, if so how did you resolve it?
    Edgar Estrada - Local Search Analyst at Where2GetIt
    Twitter: Tweet at Me | Google+: Circle Me

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  3. #2
    Member Since
    Jul 2012
    Toronto, Ontario
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    Re: Claiming Ownership of Yext account from Previous Owner

    If the previous owner discontinues their service with Yext then the listings should revert back to their former state, become "unlocked" and available to claim. That's my understanding of Yext anyway.

    Sent from my XT1058 using Tapatalk
    Colan Nielsen l GMB Top Contributor
    Vice President, Local Search at Sterling Sky
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